About the Role:Sidecar Lansing LLC is looking for an energetic and experienced Front of House Manager to lead our team and deliver an exceptional guest experience every shift. This is your opportunity to take the wheel and drive service excellence in a dynamic, fast-paced hospitality environment in the heart of Lansing, MI.
Responsibilities:- Oversee all front of house operations to ensure smooth, efficient, and high-quality guest service
- Lead, coach, and motivate FOH staff including servers, hosts, and bartenders
- Manage shift scheduling, floor coverage, and daily opening/closing procedures
- Monitor guest satisfaction and resolve complaints or service issues promptly and professionally
- Collaborate with kitchen and back of house teams to ensure seamless service flow
- Maintain compliance with health, safety, and alcohol service regulations
- Track and report on key metrics including labor costs, table turns, and guest feedback
Requirements:- 2+ years of restaurant or hospitality management experience in a front of house role
- Strong leadership skills with the ability to motivate and develop a team
- Excellent communication and guest relations skills
- Experience with POS systems and basic restaurant operations software
- Knowledge of food safety, sanitation standards, and responsible alcohol service (ServSafe or equivalent preferred)
- Ability to work nights, weekends, and holidays as needed
- Calm under pressure with strong problem-solving and multitasking abilities
About Us:Sidecar Lansing LLC is a beloved local destination in Lansing, MI, known for creating memorable experiences for every guest who walks through our doors. Our team is passionate about great food, great drinks, and even better hospitality. We pride ourselves on a supportive, team-first culture where talented people are empowered to grow and thrive.