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Front of House Manager

Chick-fil-A

  • Duluth, Georgia
  • 3 days ago

    Highlights

    Our managers are responsible for supporting senior leadership in executing daily operations and keeping team members accountable for each component of Operational Excellence. A managers two main areas of focus are leading a shift to ensure profitability & efficiency in the daily operation of the business, and coaching/developing team members.

    Numbers & Facts

    LocationDuluth, Georgia

    Description

    A manager is one who consistently demonstrates our core values, embraces the Chick-fil-A culture and leads with a servant’s heart. They have a passion for people and serving others, have strong character, take initiative and work with a sense of urgency at all times. Our managers are responsible for supporting senior leadership in executing daily operations and keeping team members accountable for each component of Operational Excellence. A managers two main areas of focus are leading a shift to ensure profitability & efficiency in the daily operation of the business, and coaching/developing team members. Team Leaders lead by example and set the tone that others will follow. 

    Position Type:

    • Full-time and Part-time (excellent opportunity for current college students looking for PT position)

    Our Benefits Include:

    • A fun work environment where you can positively influence others
    • Flexible scheduling (and closed on Sundays)
    • Learning first-hand from an experienced Operator and Restaurant Leaders
    • Intentional growth and development to help you reach your professional goals
    • Scholarship opportunities
    • Competitive pay

    Manager Responsibilities:

    • Leading day-to-day operations in high-volume, fast-paced Restaurant
    • Offer immediate and respectful response to Guest's needs
    • Set the tone for a shift, and act as a role model for our team
    • Be a friendly, encouraging team player
    • Open and/or close, lead shifts, key holder
    • Count drawers and finalize day
    • Excellent communication skills, both written and spoken
    • Hold the team accountable while still caring for the team
    • Protect the Brand by upholding high standards for Food Safety & Quality
    • Available to work Saturdays
    • Available to work one mid-shift a week.

    Qualifications and Requirements:

    • Lead at an Elite level; early, prepared, clear communication, professional
    • Treat everyone with Honor, Dignity & Respect
    • Reliable transportation
    • Ability to work in a fast-paced environment
    • Strong people skills with a desire to serve Team Members & Guests
    • Strong commitment to superior customer service
    • Ability to manage Team Member behavioral and performance issues
    • Ability to work in a team environment with shared ownership and responsibility
    • Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is not required but is preferred.

    Most Chick-fil-A® Restaurants are operated by independent franchised business owners

    who make all their own employment decisions and are responsible for their own

    content and policies.

    Work schedule

    • Other

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