TEEZ Hair Studio is looking for a friendly, dependable, and organized part-time Front Desk Team Member to help create an exceptional experience for our guests and support the daily operations of our salon.
Our front desk team is the first and last point of contact for every guest. The ideal candidate is warm, professional, confident communicating by phone and text, able to multitask, and comfortable working in a busy, team-focused environment.
Responsibilities
- Warmly greet guests and assist with check-in and checkout
- Answer phone calls, text messages, and appointment inquiries professionally
- Schedule, reschedule, and confirm appointments using Phorest
- Help guests select the correct services and stylist based on their needs
- Process payments, gift cards, deposits, and other transactions accurately
- Review future appointments and encourage guests to rebook before leaving
- Support the salon’s cancellation, rescheduling, and payment policies
- Communicate appointment changes, cancellations, and scheduling opportunities to the team
- Help fill last-minute openings by contacting waitlisted or interested guests
- Maintain accurate client profiles, appointment notes, and contact information
- Assist guests with retail purchases and provide basic product information
- Keep the front desk, retail area, beverage station, and guest areas clean and organized
- Restock supplies and assist with light salon laundry and daily opening or closing duties
- Communicate professionally with stylists, leadership, and other front desk team members
- Protect guest privacy and maintain confidentiality
- Help create a welcoming, inclusive, and elevated salon experience
Qualifications
- Friendly, professional, and guest-focused
- Dependable, punctual, and able to follow through on responsibilities
- Strong verbal and written communication skills
- Comfortable answering phones and communicating through text
- Organized and detail-oriented
- Able to multitask and remain calm during busy periods
- Comfortable learning scheduling and point-of-sale software
- Able to work independently while also supporting a team
- Previous customer service, reception, retail, or salon experience is preferred but not required
Schedule
This is a part-time position. Applicants must have reliable availability during the salon’s business hours, including some evenings and Saturdays. Flexibility to help cover additional shifts when needed is a plus.
What We’re Looking For
We are looking for someone who genuinely enjoys helping people, takes initiative, and understands that small details make a big difference. The right person will be comfortable enforcing salon policies respectfully while maintaining a positive and welcoming guest experience.
About TEEZ Hair Studio
TEEZ Hair Studio is an inclusive, education-focused salon committed to providing exceptional hair services in a welcoming and professional environment. We value teamwork, accountability, continued growth, and creating an experience that makes every guest feel seen and cared for.