Front Desk Supervisor

Now Hiring: Front Desk Supervisor | Join Our Ocean Key Resort Team!

Were looking for a Front Desk Supervisor to guide our front desk team and ensure every Owner and guest receives a warm welcome and a seamless experience.

As a Front Desk Supervisor, youll balance leadership and guest service, helping to create memorable stays while supporting your team with training, coaching, and day-to-day operations. If youre passionate about hospitality and ready to take the next step in your career, wed love to meet you!

Pay: $17/hr

What Youll Do

Lead by example in providing outstanding guest service. Support front desk operations including check-ins, check-outs, payments, and reservations. Resolve guest concerns quickly and professionally. Train, mentor, and motivate front desk clerks. Ensure accuracy in financial transactions and cash handling. Coordinate with Housekeeping and Maintenance for special requests, early arrivals, and late checkouts. Maintain a clean, safe, and welcoming front desk environment. Uphold company policies, safety standards, and guest confidentiality.

What Were Looking For

13 years of front desk experience and leadership experience, within hospitality. High School Diploma or GED required. A strong customer service mindset with excellent communication skills. Proven ability to lead a team, resolve issues, and keep morale high. Computer proficiency and prior cash-handling experience. Dependability, professionalism, and flexibility to work evenings, weekends, and holidays.

Why Join Us?

At Vacatia, we believe in creating exceptional guest experiences and a supportive, team-driven workplace. As a Front Desk Supervisor, youll have the opportunity to grow your leadership skills while making a real impact on both our guests and your team.

Ready to take the next step in your hospitality career? Apply today and join a company where your leadership and service make the difference!