Benefits:- 401(k)
- Bonus based on performance
- Competitive salary
- Dental insurance
- Employee discounts
- Free uniforms
- Opportunity for advancement
- Vision insurance
NOW HIRING: Front Desk Supervisors and Front Desk Agents — Choice Hotels, Cumberland MD
Do you have Choice Hotels experience? Classy Cleaning Staffing Agency is hiring Front Desk Supervisors and Front Desk Agents RIGHT NOW in Cumberland, MD — great pay, great benefits, immediate start!
WHY YOU WILL LOVE THIS JOB:
$16 to $18 per hour — full-time with flexible shifts
Living accommodations are available for out-of-state candidates — relocate with confidence
401(k), dental and vision insurance
Performance bonuses and free uniforms
Real opportunities for advancement with a growing hospitality team
WHAT YOU WILL DO:
Manage front desk operations and oversee daily check-in and check-out procedures within the Choice Hotels brand system
Supervise and support front desk agents, ensuring consistent service quality and brand standards
Handle guest inquiries, complaints, and special requests with professionalism and efficiency
Process reservations, cancellations, and modifications using Choice Hotels property management systems
Coordinate with housekeeping and maintenance teams to ensure room readiness and guest satisfaction
Train new front desk staff on Choice brand protocols, loyalty programs, and customer service standards
Balance cash drawers, process payments, and maintain accurate financial records at the end of each shift
WHAT YOU NEED:
Previous experience with Choice Hotels brands (Comfort Inn, Quality Inn, Clarion, etc.) strongly preferred
Prior front desk supervisory or lead agent experience in a hotel setting required
Proficiency with Choice Hotels property management systems (choiceADVANTAGE or similar PMS)
Strong knowledge of Choice Privileges loyalty program and guest service protocols
Excellent communication, multitasking, and problem-solving skills
Ability to work flexible shifts including nights, weekends, and holidays
Professional, guest-focused demeanor with a positive and team-oriented attitude
Applicants must provide professional references from prior hotel sites.
Living accommodations are available for out-of-state candidates.
ABOUT US:
Classy Cleaning Staffing Agency is a trusted staffing partner serving the hospitality and service industries in the Cumberland, MD area. We connect skilled, reliable professionals with top employers who value quality and consistency. Our team members love working with us because we prioritize their success, offer flexible placement opportunities, and treat every employee with the respect they deserve.
Apply today — interviews happening this week!