Benefits:- Bonus based on performance
- Competitive salary
- Employee discounts
- Flexible schedule
- Opportunity for advancement
- Training & development
About the Role:D1 Training - Melbourne is looking for an energetic and personable Front Desk/Social Media Associate to be the face of our facility and the voice of our brand online. This is a dynamic dual-role opportunity perfect for someone who thrives in a fast-paced fitness environment and has a passion for connecting with people both in person and across digital platforms. If you love fitness, people, and content creation, we want to hear from you!
ResponsibilitiesFront Desk & Member Experience:- Greet and check in members and guests, providing a welcoming, professional first impression every time
- Answer incoming calls and respond to emails and inquiries about training programs, memberships, and facility offerings
- Support membership sales — presenting programs, following up on leads, and helping prospective members find the right fit
- Assist with new member onboarding, facility tours, and program explanations
- Manage day-to-day front desk operations, scheduling, and check-ins using MindBody
- Keep the lobby and front desk area clean, organized, and on-brand
Social Media & Content:
- Create, schedule, and publish engaging content across Instagram, Facebook, TikTok, and other platforms
- Capture photos and video during training sessions, events, and facility highlights
- Monitor and respond to social media comments, messages, and inquiries
Qualifications:- Previous front desk, customer service, or social media experience preferred
- Proficiency in MindBody strongly preferred
- Experience with membership or fitness sales is a big plus
- Comfortable creating and editing photo/video content for social platforms
- Strong communication skills and a genuinely outgoing, positive attitude
- Reliable, organized, and able to multitask in a fast-paced environment
- Passion for fitness and community — you don't have to be an athlete, but you should love being around them
About Us:D1 Training is a premier athletic-based fitness facility built on the five core tenets of athletic training — agility, speed, strength, conditioning, and nutrition. Our Melbourne location is proud to serve athletes of all ages and fitness levels in a high-energy, results-driven environment. Our team is passionate, supportive, and dedicated to helping every member reach their full potential.