StretchLab Tyler is currently seeking a high energy, passion filled and sales motivated individual that is easy to coach and has a love for our community and brand!
POSITION: Front Desk/Sales AssociateThe purpose of the Front Desk/Sales Associate is to assist the General Manager. He or she is responsible for creating a welcoming environment for clients while driving membership and service sales. This role combines customer service, sales, and administrative tasks to ensure a smooth and positive experience for every guest. Fitness knowledge or background is preferred but not required.
Requirements:- A flexible schedule would be preferred but not required
- Excellent sales, communication, and customer service skills
- Goal-oriented with an ability to achieve sales in memberships
- Must be able to work under pressure and meet tight deadlines
- Must have proficient computer skills
- Daily and/or occasional travel may be required
- Must be able to make phone calls throughout the shift
RESPONSIBILITIES:- Assist the General Manager with the sales process of lead generation, follow-up, and close
- Greet clients and guests in a friendly and professional manner
- Manage front desk operations including check-ins, scheduling, and phone calls
- Drive sales by converting inquiries into memberships or sessions
- Educate clients about services, memberships, and promotions
- Book intro sessions
- Follow up with leads and prospects
- Process payments
- Assist with studio cleanliness and organizations
- Present available services to current or prospective members
- Book quality appointments to achieve monthly sales quota and follow-up with leads and missed intro classes
- Support team marketing events (pop ups, health fairs, marathons, and community events) to promote the club
- Other duties as assigned
COMPENSATION & PERKS:- Commission paid on sales
- Opportunity for bonus based on performance
- Opportunity for growth within the company
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