The ideal candidate has a cheerful disposition, excellent communication, and computer skills, and is capable of multitasking. You will greet patients as they arrive, book appointments, answer phone calls, and collect payment information.
Numbers & Facts
Location
Needham, MA
Job Type
Part-time
Description
Benefits:
401(k) matching
Dental insurance
Opportunity for advancement
Benefits/Perks
Competitive salary
Flexible Schedule
Great work-life balance
Paid time off
Ongoing training
Job Summary We are seeking a friendly and service-oriented Front Desk Representative to join the team at our thriving Dental clinic. As a Front Desk Representative, you will be the first point of contact for our patients. You will greet patients as they arrive, book appointments, answer phone calls, and collect payment information. The ideal candidate has a cheerful disposition, excellent communication, and computer skills, and is capable of multitasking.
Responsibilities
Greet patients as they arrive and provide an excellent, caring patient experience
Answer phone calls and schedule appointments
Assist patients with paperwork, including consent forms
Maintain a clean and inviting environment
Provide general customer service and attend to the needs of patients before, throughout, and after their services
Qualifications
Two or more years of experience as a receptionist or similar role is preferred
Excellent communication skills with a commitment to customer service