Front Desk Representative

About Us

At Avalonvi, we specialize in strategic, real-world marketing solutions that help brands connect with people where it matters most — face to face, in physical spaces, and through impactful brand experiences.From brand positioning to on-the-ground campaigns, we bring ideas to life beyond screens.

Position Summary

We are looking for a professional and approachable Front Desk Representative to greet visitors, handle general inquiries, and assist with front desk and administrative responsibilities. The successful candidate will help maintain an organized reception area while ensuring that visitors and callers receive prompt, courteous assistance.

Responsibilities

• Welcome visitors and provide clear directions or assistance upon arrival.
• Answer incoming calls, transfer inquiries, and take accurate messages.
• Provide general company information and direct questions to the appropriate team members.
• Assist with scheduling appointments and coordinating visitor arrivals.
• Receive, sort, and distribute incoming mail and deliveries.
• Maintain a neat and organized front desk and reception area.
• Support administrative tasks, including document organization and record maintenance.
• Communicate visitor needs and relevant messages to colleagues promptly.
• Monitor basic office supplies and notify the appropriate person when replenishment is needed.
• Handle routine information professionally and maintain appropriate confidentiality.

Qualifications

• Strong communication and customer service skills.
• Friendly, professional, and welcoming demeanor.
• Good organization and attention to detail.
• Ability to manage interruptions and prioritize tasks effectively.
• Dependable, punctual, and comfortable working independently or as part of a team.
• Ability to handle routine information with discretion.
• Previous reception or administrative experience is an asset but not required.

Benefits

• Training and support to learn daily responsibilities.
• Opportunities to develop communication and administrative skills.
• Collaborative and professional workplace.
• Opportunities for career development and advancement.
• Practical experience in reception and business operations.