We are seeking a dependable and professional Front Desk Receptionist with Medical Assistant training to join our growing family practice and primary care office in Ooltewah, TN. This position is ideal for someone who enjoys both patient interaction and clinical support in a fast-paced medical environment.
The ideal candidate is organized, compassionate, detail-oriented, and committed to providing excellent patient care and customer service. Bilingual candidates are strongly preferred.
Responsibilities
- Greet and check in patients in a courteous and professional manner
- Answer multi-line phone system and assist with scheduling appointments
- Verify insurance information and collect copays/payments
- Maintain accurate patient records and documentation
- Assist providers with clinical duties as needed
- Obtain vital signs and prepare patients for examination
- Handle prescription refill requests and patient messages
- Maintain confidentiality in accordance with HIPAA regulations
- Support daily office operations and maintain a clean, organized front office
Qualifications
- Medical Assistant training or certification preferred
- Previous medical office or front desk experience preferred
- Bilingual (English/Spanish) preferred
- Strong communication and interpersonal skills
- Ability to multitask and work efficiently in a busy office setting
- Knowledge of electronic medical records (EMR/EHR) systems preferred
- Professional appearance and positive attitude required
What We Offer
- Supportive team-oriented environment
- Opportunity to work closely with providers and patients
- Stable daytime schedule
- Competitive pay based on experience
Schedule
- Full-time
- Monday–Friday
- Day shift
How to Apply
Please submit your resume and relevant experience for consideration. We look forward to welcoming a dedicated team member to our practice.