Front Desk Receptionist

Hand & Stone

  • Weston, FL
  • 5 days ago
  • $17–$20 Per Hour

Highlights

You'll greet guests and answer phones, but you'll also explain memberships and ask for the sale - every day, with a goal attached. Front desk associates who work the phones and ask for the sale clear $17-$20 an hour once commission lands.

Numbers & Facts

LocationWeston, FL
Salary$17–$20 Per Hour

Description

Benefits:

  • Commission on membership sales
  • Monthly bonuses and sales contests
  • Complimentary monthly massage or facial
  • Free uniforms
  • Opportunity for advancement
  • Training & development
  • Competitive salary
  • Employee discounts
  • Flexible schedule

Hand & Stone Massage and Facial Spa - Weston, FL (4454 Weston Rd, at the Davie line)

$17-$20 per hour total earnings | Full-Time and Part-Time | Evenings and weekends required

Read this part first: this is a sales role at a front desk. You'll greet guests and answer phones, but you'll also explain memberships and ask for the sale - every day, with a goal attached. If that sounds like your kind of work, keep reading.

Easy commute from Weston, Davie, Southwest Ranches, Pembroke Pines, Miramar, Cooper City, and Plantation.

WHAT YOU CAN EARN

  • $15-$16 per hour base, guaranteed - you're paid hourly no matter what you sell
  • $30 commission on every membership you sell
  • Monthly performance bonuses, team contests, and incentives
  • A complimentary massage or facial every single month
  • Employee discounts on spa services and retail
  • Paid training and ongoing coaching

Front desk associates who work the phones and ask for the sale clear $17-$20 an hour once commission lands. There's no cap on it. The ceiling is yours to set.

THE SCHEDULE - READ THIS BEFORE YOU APPLY

  • Evenings and weekends are required. That's when guests book, and that's where your commission is.
  • Some holidays as needed
  • Full-time and part-time both available
  • Reliable transportation and on-time attendance, every shift

If evenings and weekends don't work for your life, this isn't the right fit - and we'd both rather know now.

WHAT YOU'LL DO

  • Welcome guests, answer phones, and book massage and facial appointments
  • Explain membership benefits and confidently ask for the sale - you'll carry a monthly goal
  • Call and text guests to fill the schedule and recover cancellations fast
  • Prebook every guest for their next visit and recommend upgrades and retail
  • Check guests in and out accurately on our booking and point-of-sale system
  • Keep the front desk clean and organized, and support the therapists and estheticians through busy shifts

WHAT WE'RE LOOKING FOR

  • Customer service, front desk, retail, hospitality, fitness, or medical office experience
  • Comfortable asking for the sale - and comfortable hearing no
  • Friendly, confident, and clear on the phone
  • Reliable and punctual, week in and week out
  • Comfortable with computers, scheduling software, and POS systems
  • Spa, gym, hotel, or medical front desk experience is a plus
  • Bilingual English/Spanish is a plus

WHERE THIS GOES

Top performers move up to Lead Spa Associate, Assistant Spa Manager, and Spa Manager. We're a growing multi-location Hand & Stone group and we promote from within.

SA364

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