Front Desk Wellness Coordinator – Raleigh, NC
$15–$18/hour Based on Experience + Bonus | Part-Time | In-Person
We are seeking an organized, personable, and detail-oriented Front Desk Wellness Coordinator to join our Durham team. This position is ideal for someone who enjoys working directly with patients, providing excellent customer service, and contributing to a positive, professional wellness environment.
Key Responsibilities
- Greet patients and members upon arrival and complete check-in procedures
- Answer incoming phone calls and respond to electronic messages in a timely and professional manner
- Schedule, confirm, and manage appointments using clinic scheduling systems
- Process payments and support point-of-sale functions
- Educate patients on available membership and package options
- Support patient retention and clinic sales goals
- Maintain accurate records and complete basic reporting tasks
- Provide general administrative and front desk support to ensure smooth daily clinic operations
- Help create a welcoming, efficient, and professional patient experience
Compensation & Hours
- $15–$18 per hour, based on experience + monthly performance bonuses
- Bonus opportunities based on individual and clinic performance
- Approximately 25–35 hours per week
- Part-time, in-person position
Preferred Qualifications
- Strong customer service and interpersonal communication skills
- 1+ year of sales experience required
- 2+ years of customer service experience preferred
- Prior front desk, receptionist, healthcare, wellness, or administrative experience preferred
- Comfortable using phone systems, scheduling software, electronic records, and point-of-sale systems
- Confident discussing services, memberships, and packages with patients
- Ability to multitask, stay organized, and work efficiently in a fast-paced environment
- Dependable, professional, positive, and team-oriented
Benefits
- Employee discount
- Part-time scheduling
- Bonus opportunities
- Supportive team environment
- Opportunities for professional growth and development
Job Type: Part-time to Full- time
Work Location: In person – Raleigh, NC
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