Front Desk Receptionist - Queens/ Nassau Float

The Medical Front Desk Receptionist will be responsible for managing daily front office operations, assisting patients, scheduling appointments, maintaining accurate records, and ensuring a positive experience for every patient. This role is ideal for someone with strong customer service skills and prior medical front desk experience who enjoys working in a fast-paced, patient-focused environment.

Medical Front Desk Receptionist - Float

Locations: Multiple Queens & Nassau County locations
Schedule: Monday-Friday | 5 shifts per week (8.5-hour shifts between 7:00 AM-7:00 PM)
Pay: Starting at $26/hour + Benefits
Job Summary:
We are seeking a professional and compassionate Medical Front Desk Receptionist - Float to support multiple specialty healthcare locations throughout Queens. This role is ideal for someone with strong customer service skills and prior medical front desk experience who enjoys working in a fast-paced, patient-focused environment.

The Medical Front Desk Receptionist will be responsible for managing daily front office operations, assisting patients, scheduling appointments, maintaining accurate records, and ensuring a positive experience for every patient.
Responsibilities:

• Welcome and assist patients and visitors in a friendly and professional manner.
• Manage patient check-in, appointment scheduling, and front desk operations.
• Answer phones, respond to patient questions, and provide timely support.
• Collect copays and maintain accurate payment records.
• Update and maintain patient information within the EMR system.
• Coordinate physician schedules and ensure appointments are properly managed.
• Respond to patient messages and collaborate with clinical teams as needed.
• Maintain HIPAA compliance and protect patient confidentiality.
• Provide administrative support and assist with additional office needs.

Qualifications:

• High School Diploma required.
• 2+ years of patient-facing medical reception experience required.
• Prior EMR experience preferred.
• Strong communication and customer service skills.
• Ability to work independently and adapt to multiple office environments.
• Detail-oriented with strong organizational skills.
• Healthcare or specialty practice experience preferred.

Benefits:

• Starting pay of $26/hour
• Health Insurance available on day one
• Dental and Vision Insurance
• Life Insurance
• Short- and Long-Term Disability
• 401(k) Plan
• Paid Time Off (PTO)
• 8 Paid Holidays + 2 Floating Holidays

Why Join This Team?
This is an excellent opportunity to join a growing healthcare organization focused on providing compassionate, high-quality patient care. You will work alongside dedicated healthcare professionals while gaining experience in a specialty medical environment with opportunities for growth.