Front Desk Receptionist

About Us

We are a fast-paced, patient-focused chiropractic and rehabilitation office dedicated to providing high-quality care in a welcoming environment. Our team values professionalism, efficiency, and exceptional customer service.

Position Overview

We are seeking a reliable and friendly Front Desk Receptionist to join our team. This role is the first point of contact for our patients and plays a critical role in ensuring smooth daily operations while maintaining a clean, organized, and professional office environment.

Schedule

• Monday 8:30 - 12:30
• Tuesday 7:30 - 12:30
• Wednesday 6:30 - 12:30
• Friday 6:30 - 2

Duties & Responsibilities

• Greet patients and visitors warmly, ensuring a positive experience
• Schedule patient appointments accurately using EHR systems
• Verify insurance coverage and perform eligibility checks (including Medicare and commercial payers)
• Collect and process co-pays, payments, and outstanding balances
• Maintain accurate patient records and update information in EMR systems
• Assist with patient intake, including medical history and documentation updates
• Answer multi-line phone systems with professionalism and efficiency
• Perform administrative tasks such as data entry, filing, and managing office supplies
• Ensure compliance with HIPAA regulations at all times
• Coordinate with clinical staff to support scheduling and workflow
• Maintain a clean and organized front office and common areas, including light cleaning and restocking supplies
• Demonstrate the ability to multitask effectively in a fast-paced environment

Qualifications

• Previous experience as a medical receptionist or similar administrative role preferred
• Familiarity with EMR/EHR systems strongly preferred
• Experience with insurance verification (Medicare and commercial plans)
• Strong clerical, organizational, and multitasking skills
• Excellent communication and customer service skills
• Ability to handle sensitive information with professionalism and discretion (HIPAA compliance)
• Experience in a chiropractic or physical therapy setting is a plus
• Bilingual skills are a plus, but not required

Benefits

• Employee discount
• Paid time off
• Paid training
• Retirement plan

Why Join Us?

Join a team that prioritizes patient care, efficiency, and a positive work environment. We are looking for a dependable, detail-oriented individual who takes pride in both patient interactions and maintaining a professional, welcoming clinic space.