About the Role:
The primary responsibilities of this role include scheduling client appointments, warmly greeting clients upon arrival, and maintaining a thorough knowledge of the services offered.
The ideal candidate will demonstrate exceptional patient care, possess excellent communication skills, and be well-spoken and articulate. They should be flexible with scheduling, have strong analytical and decision-making abilities, and exude a friendly, outgoing demeanor. Additionally, they must be able to multitask effectively, work well in a team, and be comfortable with basic computer and software applications.
Work Schedule:
This is a full-time position requiring up to 32 hours per week. We believe in maintaining a healthy work-life balance while ensuring business needs are met.
Responsibilities:
- Greet and check in patients, ensuring a warm and professional welcome.
- Collect patient information and enter it into the system.
- Escort patients to exam rooms, ensuring they are comfortable.
- Maintain cleanliness and organization of exam rooms between appointments.
- Process patient check-outs and collect required fees.
- Answer phone calls, retrieve voicemail messages, schedule appointments, and direct calls to the appropriate staff.
- Prepare patient charts and handle all administrative tasks efficiently.
- Ensure the waiting area remains comfortable and tidy.
Compensation:
Starting salary at 19$ per hour, plus potential for monthly bonus based on overall clinic revenue growth.
Qualifications:
- Knowledge of medical terminology, cosmetic procedures, and skincare products is a plus.
- Minimum of 2 years of experience in sales, customer service or hospitality setting.
- Experience managing phone systems and scheduling in a medical office environment.
- Excellent communication, organizational, and multitasking abilities.
- Proficiency in computer systems and typing skills.
Benefits:
- Health & Dental Benefits – Comprehensive coverage to prioritize your well-being.
- 401(k) Matching – Plan for the future with our generous 401(k) matching program.
- Aesthetic Industry Perks – Enjoy free and discounted services and products.
- Great Culture & People-First Organization – Join a fun, drama-free environment that rewards collaboration and values those who help foster a positive workplace.