Front Desk Receptionist / Club Concierge

Description

Front Desk Receptionist / Club Concierge

Clubhouse Reception - Food & Beverage

The Clubs of Cordillera Ranch | Boerne, Texas

At Cordillera Ranch, the clubhouse reception desk is the communication hub of the entire dining operation.

It's where members call to make dinner reservations.

Where guests are welcomed when they arrive at the clubhouse.

Where dining requests, to-go orders, and special member needs are coordinated.

We're looking for a Front Desk Receptionist / Club Concierge who enjoys hospitality, organization, and being the person who helps everything run smoothly behind the scenes.

This role sits at the center of our Food & Beverage operations, serving as the welcoming presence for members and the coordination point for reservations, phone inquiries, and dining communication.

If you enjoy working with people, staying organized, and being part of a fast-moving hospitality environment, this is a unique opportunity to join one of the premier private clubs in Texas.

The Role

The Front Desk Receptionist / Club Concierge serves as the central point of communication for the clubhouse dining experience.

You will greet members and guests, answer incoming calls, manage dining reservations, coordinate to-go orders, and help maintain smooth communication between members, servers, hosts, and the kitchen.

This role requires a professional, organized individual who enjoys hospitality and thrives in a fast-paced service environment.

What You'll Do

Front Office Reception

• Welcome members and guests with a warm and professional presence
• Maintain the clubhouse reception desk and lobby area
• Serve as the first point of contact for clubhouse dining inquiries

Reservations & Member Communication

• Manage dining reservations using Club Essentials
• Answer incoming calls promptly and professionally
• Assist members with questions regarding dining, events, and club activities

Food & Beverage Coordination

• Assist members with to-go orders and enter orders into the POS system
• Communicate guest counts, special requests, and reservations to the dining team
• Support host operations during busy service periods

Administrative & Operational Support

• Assist with member requests and reservation coordination
• Maintain awareness of daily dining events and reservations
• Help ensure smooth communication between members, hosts, servers, and the kitchen

Who Thrives in This Role

The most successful candidates in this role are:

• welcoming and personable
• highly organized and detail-oriented
• strong communicators
• calm under pressure
• comfortable multitasking in a hospitality environment

This position is ideal for someone who enjoys hospitality but also enjoys the organization and coordination that keeps service running smoothly.

Requirements

Qualification:

• High school diploma or equivalent.
• Some administrative experience preferred but not required.
• Must be dependable, self-motivated and require minimal supervision.
• Must be able to work nights, weekends and some holidays.
• Must be proficient in Word, Excel, PowerPoint and Outlook applications.
• Must have excellent verbal, interpersonal and written communication skills with the ability to interact with peers, management, clients, and prospective clients in a professional manner.
• Must have a positive attitude.
• Must have strong organizational skills with the ability to handle multiple tasks and project.

The Clubs at Cordillera Ranch requires a background check for all new hires.

Only qualified candidates will be contacted.