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Front Desk Receptionist

Recovery Network

  • Baltimore, MD
  • 5 days ago
  • $17 Per Hour

Highlights

Our mission is to provide an opportunity for individuals to learn how to live a positive, sober lifestyle while empowering them to make changes that will lead to successful, independent living. Recovery Network provides quality addiction treatment, behavioral health therapy, and treatment for individuals with a dual diagnosis.

Numbers & Facts

LocationBaltimore, MD

Description

Recovery Network provides quality addiction treatment, behavioral health therapy, and treatment for individuals with a dual diagnosis. We are seeking a highly motivated, organized, & reliable full-time Front Desk Receptionist to join our team! Our mission is to provide an opportunity for individuals to learn how to live a positive, sober lifestyle while empowering them to make changes that will lead to successful, independent living. Job Responsibilities include:
  • Welcome visitors / clients by greeting them, in person or on the telephone in a professional & timely manner. 
  • Answer incoming phone calls from clients, referral sources, etc. in a professional manner. 
  • Calling clients to schedule appointments, confirm appointments, etc.
  • Coordinate scheduling for assessments & follow up appointments using EMR system, Microsoft Outlook, & Microsoft Teams. 
  • Create new client charts & obtain all necessary information to schedule appointments. 
  • Verify initial insurance authorization for Medicaid & obtain all necessary private insurance information to work with our billing team to verify private insurance. 
  • Collect & log any client payments for private insurance. 
  • Assist with specimen collection as needed. 
  • Communicate with other team members in a respectful & timely manner to ensure great client care. 
Qualifications include:
  • Prior experience with administrative duties
  • Computer literate 
  • Prior experience working in EMR (Electronic Medical Records) systems
  • Excellent documentation & communication skills 
  • Possess sound judgement, professionalism, & compassion for client care
  • Experience working with individuals that have Substance Misuse & Mental Health diagnosis is STRONGLY PREFERRED. 
  • Experience working in a Behavioral Health treatment program is STRONGLY PREFERRED. 
Hours:
  • Monday- Thursday from 9:00am- 5:00pm 
  • Friday from 9:00am- 4:00pm 
Benefits include:
  • Paid time off (PTO) 
  • Optional Medical / Dental / Vision 
  • Optional 401(K) with an employer match 
  • Employer paid life insurance 
  • Paid holidays 
Pay:
  • $17.00/hr. 

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