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Front Desk Real Estate Database Specialist

Boston Pads LLC

Boston, MA

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JOB DETAILS
SKILLS
Administrative Skills, Brokerage, Call Center Operations, Communication Skills, Customer Relationship Management (CRM) Systems, Customer Support/Service, Database Administration, Database Technology, Detail Oriented, Interpersonal Skills, Lead Generation, Multitasking, Office Management, Onboarding, Operational Support, Operations, Organizational Skills, Process Improvement, Property Maintenance, Real Estate, Real Estate Sales, Sales, Systems Administration/Management, Technical Support, Telephone Skills, Training/Teaching
LOCATION
Boston, MA
POSTED
30+ days ago
We are a cutting-edge real estate platform revolutionizing the way agents and landlords connect. Our fast-paced, tech-forward environment is built for growth, innovation, and excellence in client service. We’re seeking a Front Desk / Database Manager who thrives in a dynamic setting and is passionate about real estate, organization, and agent success.


Position Overview


The Front Desk / Database Manager is the face of our office and a key player in supporting daily operations, training new agents, and maintaining our world class property database. This individual will play a critical role in both administrative support and technical onboarding, ensuring our agents and systems are set up for success.


Key Responsibilities


  • Manage and support day-to-day front desk and landlord call center operations
  • Answer incoming calls and provide exceptional client service
  • Update and maintain accurate property owner and listing data
  • Coordinate and conduct training for new agents on internal database systems and protocols
  • Perform follow-up and warm calling with existing landlords to foster relationships and generate leads
  • Collaborate with office managers to improve and optimize listing processes and accuracy
  • Research and implement innovative technologies to boost landlord engagement
  • Support upper management with special projects and initiatives as needed
Qualifications


  • Minimum 1 year of experience in a real estate, administrative, or database-related role
  • Active MA Real Estate Salesperson or Broker License (Required)
  • Strong attention to detail and organizational skills
  • Proven ability to manage multiple priorities in a fast-paced environment
  • Exceptional phone and interpersonal communication skills
  • Proficiency with real estate databases and CRM systems preferred
  • Sales or customer service background is a plus
  • Tech-savvy with a passion for learning new platforms and tools

About the Company

B

Boston Pads LLC

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