Front Desk Professional - Pooler | Dogwood Pediatric Dentistry

MaKai Consulting, LLC

  • Port Wenworth, GA
  • 18 days ago

    Highlights

    About Dogwood Pediatric Dentistry At Dogwood Pediatric Dentistry, our mission is to create a positive and fun dental experience for children while providing exceptional care. Dogwood Pediatric Dentistry is seeking a friendly, professional, and highly organized Front Desk Receptionist to join our team.

    Numbers & Facts

    LocationPort Wenworth, GA

    Description

    Dogwood Pediatric Dentistry is seeking a friendly, professional, and highly organized Front Desk Receptionist to join our team. This role is the first point of contact for our patients and families, setting the tone for a positive dental experience. The ideal candidate is compassionate, detail-oriented, and thrives in a fast-paced pediatric dental environment.


    Key Responsibilities
    Patient Experience
    • Greet patients and families warmly upon arrival, ensuring a welcoming atmosphere.

    • Answer phone calls, emails, and inquiries in a professional and timely manner.

    • Assist patients with scheduling, rescheduling, and confirming appointments.

    • Provide clear instructions regarding paperwork, insurance, and office policies.

    • Maintain confidentiality and sensitivity when handling patient information.

    Administrative Duties
    • Verify and update patient records accurately in the dental software system.

    • Collect payments, process billing, and provide receipts as needed.

    • Assist with insurance verification and claims submission.

    • Maintain an organized and clean reception area.

    • Support clinical staff with daily office operations as needed.


    Qualifications
    • High school diploma or equivalent required

    • Previous experience in a dental or medical office is highly desirable, pediatric experience a plus.

    • Strong computer skills and experience with dental software (Dentrix, Eaglesoft, Open Dental, etc.) preferred.

    • Excellent verbal and written communication skills.

    • Ability to multitask, stay organized, and remain calm under pressure.


    Key Attributes
    • Compassionate and caring toward children and families.

    • Professional appearance and demeanor.

    • Strong attention to detail and accuracy.

    • Positive, team-oriented attitude.


    Work Schedule & Compensation
    • Typical hours: Monday – Friday

    • Competitive hourly wage based on experience.

    • PTO, holiday pay, and growth opportunities available after eligibility period.


    About Dogwood Pediatric Dentistry

    At Dogwood Pediatric Dentistry, our mission is to create a positive and fun dental experience for children while providing exceptional care. We value teamwork, professionalism, and compassion in every aspect of our work.

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