Front Desk/Night Audit - Hampton Inn - Buffalo

Integral Hospitality

  • Buffalo, Texas
  • 30+ days ago

    Highlights

    Responsibilities:• Register and assign rooms to guests• Confirm phone and online reservations• Respond to guest needs, requests, and complaints• Collect payment from departing guests• Keep records of occupied rooms and guests• Communicate pertinent guest information to designated departments. Qualifications:• Previous experience in customer service, front desk service, or other related fields• Ability to build rapport with guests• Strong organizational skills• Excellent written and verbal communication skills.

    Numbers & Facts

    LocationBuffalo, Texas

    Description

    We are seeking a Front Desk/Night Audit to become a part of our team!  You will accommodate patrons, as well as identify areas of improvement to increase efficiency.Responsibilities:• Register and assign rooms to guests• Confirm phone and online reservations• Respond to guest needs, requests, and complaints• Collect payment from departing guests• Keep records of occupied rooms and guests• Communicate pertinent guest information to designated departments

    Run over night audits and reporting

    Qualifications:• Previous experience in customer service, front desk service, or other related fields• Ability to build rapport with guests• Strong organizational skills• Excellent written and verbal communication skills

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