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Front Desk Monitor

AAM Brand

  • Florence, Arizona
  • 5 days ago

    Highlights

    Administrative Support team member who works with the On-site Community Manager to effectively manage the front reception area and inbound calls as well as assist with various administrative projects. Provides direct receptionist support to all on-site property needs by providing the highest quality customer service to inbound callers, visitors, and vendors.

    Numbers & Facts

    LocationFlorence, Arizona
    Websitehttp://www.associatedasset.com

    Description

    Join the vibrant Magma Ranch II community as our Front Desk Monitor. The community features a Pool, Fitness Center, Basketball Courts, Splash Pad, Parks, Dog Park, and so much more. As the welcoming presence of our amenity-rich neighborhood, you’ll manage the front entrance, handle incoming calls, and deliver top-tier customer service to residents and guests. If you’re friendly, organized, and thrive in a people-focused role, this is your chance to be the heartbeat of a community filled with pools, parks, fitness, and fun.

     

     Position Responsibilities:

    • Provides direct receptionist support to all on-site property needs by providing the highest quality customer service to inbound callers, visitors, and vendors.
    • Administrative Support team member who works with the On-site Community Manager to effectively manage the front reception area and inbound calls as well as assist with various administrative projects.
    • Filters inbound calls to determine appropriate direction.
    • Greets all visitors/homeowners and determines their immediate needs.
    • Monitors pickups/deliveries.
    • Assisting with events.
    • Performs other related duties as directed.

    Knowledge, Skills & Abilities:

    • Excellent customer service and communication skills.
    • Ability to offer support to administrative support staff with ever-changing needs.
    • Ability to elicit information from callers and visitors in a professional and efficient manner.
    • Ability to handle multiple tasks simultaneously, establish priorities, and meet deadlines.
    • Exceptional organization and tracking skills.
    • Ability to function efficiently in a high volume, fast-paced environment.
    • Ability to proficiently utilize computer programs and company database systems, including MS Office (Excel, Word, and Outlook), internet and e-mail systems.
    • Ability to interact and work positively and effectively with staff at all levels.
    • Advanced communication skills (both verbally and written), and the ability to communicate with all levels of management and staff.
    • Ability to work collaboratively and cooperatively within the department as well as with other departments.

    Physical Demands & Work Environment:

    • Sitting at workstation utilizing a computer in an office setting.
    • Walking throughout the property/facilities as needed.
    • Setting up, taking down and stacking tables and chairs.
    • Light cleaning as necessary. 

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