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Front Desk Medical Receptionist - OB/GYN

Square Care Medical Group

New York

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JOB DETAILS
SKILLS
Communication Skills, Customer Support/Service, Data Entry, Detail Oriented, Electronic Medical Records, High School Diploma, Mail Processing, Maintain Compliance, Medical Office Administration, Medical Record System, Medical Records, Medicine, Microsoft Excel, Microsoft Word, Multitasking, Obstetrics and Gynecology, Organizational Skills, Patient Assessment, Patient Care, Patient Registration, Presentation/Verbal Skills, Regulatory Compliance, Team Player, Telephone Skills, Time Management, Writing Skills
LOCATION
New York
POSTED
3 days ago
Front Desk Medical Receptionist - OB/GYN

Overview: 
Downtown Women OBGYN, a division of Square Care Medical Group, is currently seeking an experienced, compassionate and dedicated individual to fill the position of Front Desk Medical Receptionist in our Ob/Gyn medical practice located in Soho. We are seeking a reliable and professional Front Desk Receptionist to join our OB/GYN team. The ideal candidate will have experience working in a medical setting, EMR experience, excellent communication skills, a friendly demeanor, and the ability to handle multiple tasks efficiently. If you are organized, patient-oriented, and enjoy working in a fast-paced environment, we would love to hear from you. This candidate will assist in promoting a positive patient experience as outlined in our mission, vision, and values. Serious inquiries only.

Responsibilities:
  • Greet and welcome patients and visitors to the medical practice in a professional and friendly manner 
  • Patient registration, appointment check-in/check-out and scheduling 
  • Scanning and processing patient health information in EHR - Athenahealth 
  • Verify patient insurance benefits and eligibility 
  • Collect and process patient balances 
  • Answer and direct phone calls using a multi-line phone system 
  • Receives and distributes mail and packages 
  • Maintain a clean and organized reception and waiting area 
  • Answer patient questions and provides assistance and directions when necessary 
  • Process messages within EHR for patients and providers relating to patient care 
  • Performs other duties as needed 
  • Maintains all compliance standards as determined by the Medical Group 
Experience & Qualifications:  
  • 5+ years of experience working in customer service 
  • Friendly, compassionate and energetic disposition 
  • Courteous to all patients and visitors 
  • Contributes to a positive and caring workplace culture 
  • Works well in a team setting as well as independently   
  • Excellent organization and time management skills 
  • Attention to detail and accuracy in data entry 
  • Ability to multitask and manage responsibilities in a fast-paced work environment 
  • Ability to maintain confidentiality of sensitive information 
  • Strong verbal and written communication skills 
  • Office365 (Word, Excel, etc.) proficiency required 
  • Electronic Health Record experience required, Athenahealth experience preferred 
  • High School Diploma or equivalent GED required
Job Type: Full-time, (On-Site) 
 
Benefits: 
401(k), 401(k) profit share, Dental insurance, Disability insurance, Flexible spending account, Health insurance, Life insurance, Paid time off, Vision insurance, Short Term Disability, Long Term Disability, Supplemental Insurance

Schedule: Monday - Friday

Pay: $19.00 - $21.00 per hour

**The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, budget and internal equity).** 

About the Company

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Square Care Medical Group