Front Desk Medical Assistant

Porter-Starke Services Inc

  • Gary, IN
  • 2 days ago

    Highlights

    The Medical Assistant/Front Desk Specialist performs a variety of administrative and clinical tasks to assist physicians and other health providers in delivering safe and effective medical care at Marram Health Center, a Federally Qualified Health Center (FHQC). Please feel free to visit our website at www.porterstarke.org/careers to learn more about our organization.

    Numbers & Facts

    LocationGary, IN

    Description

    MUST BE A CERTIFIED MEDICAL ASSISTANT

    The Medical Assistant/Front Desk Specialist performs a variety of administrative and clinical tasks to assist physicians and other health providers in delivering safe and effective medical care at Marram Health Center, a Federally Qualified Health Center (FHQC).

    VITAL DUTIES AND RESPONSIBILITIES:

    • Provides clerical support for a federally qualified health center.

    • Answers and redirects telephone calls.

    • Maintains medical staff/department schedules and calendars.

    • Performs check-in and check-out of clients.

    • Receives payments from clients for co-pays and payments on account.

    • the department and organization.

    • Sorts, organizes, reviews and scans documents following the standards and procedures of the organization and the system used by the department.

    • Data entry of information using the appropriate format and agency guidelines.

    • Coordinates and communicates information with internal and external customers.

    • Flags client appointments for HAP's

    • Makes appointment reminder calls to new clients.

    • Performs deposit of office cash receipts

    • Contacts, schedules appointments and processes paperwork for referrals.

    • Initiates ROI forms for info requested by medical staff from other providers

    • Scans documents and insurance cards.

    • Coordinates client requests for ROI and form completion.

    • Monitors no-shows/cancellations and sends letters to clients as appropriate

    • Requests/tracks needed health records.

    • Receives, sorts, forwards office mail.

    • Communicates in-patient consultation requests to medical staff.

    • Maintains updated medical staff schedules and on-call calendar.

    • Formulates reports for the department, associated committees and reports as requested.

    • Provides clerical support (copying, collating, form completion) for medical staff.

    • Copies agency-wide e-mail notices for medical staff.

    • Maintains adequate supplies inventory (office, charting, etc.). Answers and redirects telephone calls.

    • Maintains medical staff/department schedules and calendars.

    • Performs check-in and check-out of clients.

    • Receives payments from clients for co-pays and payments on account.

    • Performs other duties as assigned.

    CORE DUTIES AND RESPONSIBILITIES:

    • Sorts, organizes, reviews and scans documents following the standards and procedures of the organization and the system used by the department.

    • Data entry of information using the appropriate format and agency guidelines.

    • Coordinates and communicates information with internal and external customers.

    • Flags client appointments for HAP's

    • Makes appointment reminder calls to new clients.

    • Performs deposit of office cash receipts

    • Contacts, schedules appointments and processes paperwork for referrals.

    • Initiates ROI forms for info requested by medical staff from other providers

    • Scans documents and insurance cards.

    • Coordinates client requests for ROI and form completion.

    • Monitors no-shows/cancellations and sends letters to clients as appropriate

    • Requests/tracks needed health records.

    • Receives, sorts, forwards office mail.

    • Communicates in-patient consultation requests to medical staff.

    • Maintains updated medical staff schedules and on-call calendar.

    • Formulates reports for the department, associated committees and reports as requested.

    • Provides clerical support (copying, collating, form completion) for medical staff.

    • Copies agency-wide e-mail notices for medical staff.

    • Maintains adequate supplies inventory (office, charting, etc.)

    EDUCATION & EXPERIENCE:

    • High School diploma or G.E.D. required

    • A certificate or degree from a vocational or technical school preferred.

    • Six months related work experience/training preferred.

    • Phlebotomy skills a must.

    Please feel free to visit our website at www.porterstarke.org/careers to learn more about our organization.

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