Front Desk-Laurel Hills Community Center
Salary
$15.75 Hourly
Location
Laurel Hills Park 3808 Edwards Mill Road, Raleigh, NC
Job Type
Part-Time
Job Number
2026-00556
Department
PRCR - Recreation
Opening Date
07/21/2026
Closing Date
8/11/2026 11:59 PM Eastern
Job Description
LaurelHills Community Center is located at 3808 Edwards Mill Road Raleigh, NC 27612. Recreation Leaders are the first point of contact for our quests, process transactions, and respond to questions about the park and our programs. Recreation Leaders assist the Facility Director and Assistant Director in the overall management and operation of the facility and recreation programs. Recreation Leaders are considered essential staff and can supervise a facility in the absence of a full-time staff member. Daytime and evening positions are available (be sure to select your availability in the application). Join our team and help us to build community through recreation! Once hired, employees are provided with an extensive amount of training, including Safety, First Aid/CPR and Fire Safety.
Duties and Responsibilities
Oversee and/or direct daily program and staff activities. Provide outstanding customer service when assisting the public through various communication methods. Familiarize and promote facility and city programs. Develop and distribute promotional and marketing information. Create activity schedules and prepare attendance reports. Register patrons and collect fees through City policies and procedures. Supervise check in/check out procedures of programs. Provide feedback regarding program goals and objectives, Responsible for program registrations, facility and shelter rentals. Maintain records using Excel, Word and Publisher, Rec Trac Software and general filing. Set up and break down programs and activities. Help maintain and spot clean as needed.
Typical Qualifications
Candidate must be at least 18 years of age, and experience working in a customer service or recreation setting is a plus. This position requires the ability to move around and be able to lift at least 30 lbs.
Additional Information
ADA and Other Requirements:
Positions in this class typically require climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, seeing, hearing, and repetitive motions.
Medium Work:
Exerting up to 50 lbs. of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
Working Conditions:
Subject to both environmental conditions as activities occur inside and outside which may require workers to wear eye protection, hard hat, protective clothing and hand protection.
Note:
This job classification description is intended to be generic in nature. It is not necessarily an exhaustive list of all duties and responsibilities. The essential duties, functions, and responsibilities, as well as the Fair Labor Standards Act (FLSA) designation, may vary based on the specific tasks assigned to the position.
01
What is your experience in a customer service setting?
02
Are you available to work weekday shifts of 2pm-6pm?
03
Are available to work Saturday 9am-3pm?
04
Are available to work Sunday 1pm-6pm?
Required Question
Employer City of Raleigh North Carolina
Address 222 W. Hargett St.
Raleigh, North Carolina, 27601
Website https://raleighnc.gov