Front Desk & Data Entry Assistant - Southwest

Interface with clients, potential clients and visitors at the front desk, train and supervise front desk, phone and data entry volunteers, and perform basic data entry activities for Prestonwood Pregnancy Center - Southwest (PPC - SW).

Responsibilities:

• Provide administrative support including typing, filing, report preparation and distribution, answering phones, and appointment scheduling
• Perform client follow-ups as scheduled
• Train and assist front desk volunteers, including onboarding and ongoing training
• Perform opening and/or closing duties at PPC locations
• Maintain cleanliness of center waiting room, client rooms and reception area
• Provide information, feedback, and suggestions to enhance client experience
• Adhere to HIPAA regulations, maintain client confidentiality
• Model excellence in all areas
• Other duties as assigned