Front Desk & Customer Support Coordinator

Front Desk & Customer Support Coordinator

Location: Dallas, TX

Job Type: Full-Time, On-Site

Compensation: $20.00–$23.00/hour

Job Summary

Our Company is a full-service staffing and recruitment firm helping growing organizations build reliable teams. We're hiring a Front Desk & Customer Support Coordinator to serve as a central support hub across departments — handling front-desk reception, order processing, and customer communications in a fast-paced, varied role.

Responsibilities

      Provide welcoming, organized front-desk and reception support

      Support showroom/store operations and daily workflow

      Enter and maintain accurate customer order records

      Assist with returns, exchanges, and issue resolution

      Handle inbound calls professionally and efficiently

      Learn internal platforms and service workflows quickly

      Provide flexible backup support across departments

      Maintain proactive communication with customers and teams

      Support additional administrative and operational tasks

Qualifications

      Prior customer service, admin, or retail experience preferred

      Strong verbal, written, phone, and email communication

      English fluency required; Spanish a plus

      Detail-oriented with strong time management

      Positive attitude in a fast-paced setting

      Team-oriented and reliable

      Comfortable learning new systems quickly

Equal Opportunity Employer

Our Company is an Equal Opportunity Employer and does not discriminate based on race, color, religion, gender, national origin, age, disability, or other legally protected status. We're committed to a diverse, equitable, inclusive workplace.