Front Desk / Customer Service Agent

Return to Search

Front Desk / Customer Service Agent

This is a fun and service forward company with ample career opportunities. We have it all - culture, environment and growth! Flexible schedule options, good tip potential and 100% company covered insurance for FT associates.

Hyatt Place

Hyatt Place Austin/Round Rock

US - TX - Round Rock

Compensation: Starting at $16.00 per hour plus tips

Posted: Oct 2, 2026

Share Front Desk / Customer Service Agent on LinkedIn Tweet Front Desk / Customer Service Agent Share Front Desk / Customer Service Agent on Facebook Share Front Desk / Customer Service Agent via Email

Summary

What You'll Do

• A Front Desk Agent will provide the highest quality of service to the guest, anticipating and exceeding their expectations
• Check the guest in and out efficiently and in a friendly manner
• Understand and consistently follow all cash handling and accounting procedures including the hotel credit and check cashing procedures
• Develop a thorough knowledge of hotel staff, hotel services, hours of operation, room locations, room rates, amenities, and hotel surroundings
• Assist in maintaining the cleanliness of the lobby and entrance
• Ensure security and confidentiality of all guest and hotel information
• Effectively respond to and resolve guest concerns or complaints
• Perform other duties as assigned

What You'll Bring

• Strong communication skills
• A passion for customer service
• The ability to be flexible and adapt to any situation
• A desire to work as part of the front desk team
• An outgoing personality with a positive attitude
• Previous hospitality experience always helps, but not required
• The ability to stand and move at a fast pace for long periods of time. Working long hours may also be required based on business needs. Must be available to work weekends and holidays as necessary

Powered by Froala Editor

This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third-party management company that is responsible for all employment benefits and obligations at this location.

Apply

Apply

Share Front Desk / Customer Service Agent on LinkedIn Tweet Front Desk / Customer Service Agent Share Front Desk / Customer Service Agent on Facebook Share Front Desk / Customer Service Agent via Email

Other Opportunities For You

Front Office Agent

Hyatt Place Madison/Downtown | Madison, WI, US

Full-Time Front Desk Agent - Hotel Saint Cecilia

Hotel Saint Cecilia | Texas, US

Overnight Rooms Supervisor

The Shay | Culver City, CA, US

Front Desk Agent

Thompson Nashville | Nashville, TN, US

Front Desk Agent/Host - Full Time

Grand Hyatt Scottsdale Resort | Scottsdale, AZ, US

Part-Time Front Desk Agent - Carpenter Hotel

Carpenter Hotel | Austin, TX, US