Front Desk / Cross-Trained Dental Assistant (DC Licensed)

Shaw Family Dentistry PLLC

Washington, DC
Today

Highlights

This role is primarily front desk, with hygiene assisting responsibilities on Fridays.\r\n\r\nThe ideal candidate is organized, patient-focused, and experienced in dental front office operations, while also being flexible and comfortable supporting the clinical team when needed.\r\n\r\nImportant: The ideal candidate is organized, patient-focused, and experienced in dental front office operations , while also being flexible and comfortable supporting the clinical team when needed.

Numbers & Facts

Location

Washington, DC

Description

Job Description

We are seeking an enthusiastic and reliable Front Desk / Cross-Trained Dental Assistant to join our growing dental team in NW Washington, DC. This role is primarily front desk, with hygiene assisting responsibilities on Fridays.

The ideal candidate is organized, patient-focused, and experienced in dental front office operations, while also being flexible and comfortable supporting the clinical team when needed.

Important: Candidates must hold a valid Dental Assistant license in Washington, DC.

Schedule

Monday
Wednesday
Thursday
Friday (Hygiene Assistant – Back Office)
One Saturday per month

Responsibilities

Front Desk responsibilities include:

Greeting and checking patients in and out
Scheduling appointments and managing the daily schedule
Verifying insurance eligibility and obtaining benefit breakdowns
Working with PPO insurance plans
Collecting patient co-payments and balances
Creating, reviewing, and presenting treatment plans
Submitting and tracking insurance claims
Running and following up on outstanding insurance claims
Managing aspects of Revenue Cycle Management
Maximizing patient insurance benefits and financial coordination
Maintaining accurate patient records

Clinical support responsibilities (Fridays):

Assisting the hygienist with patient care
Preparing and turning over treatment rooms
Maintaining sterilization and infection control protocols
Supporting overall clinical workflow

Qualifications

Active Dental Assistant License in Washington, DC (Required)
Minimum 1 year of dental front desk experience
Experience with PPO insurance verification and breakdowns
Knowledge of dental insurance billing and claims
Strong understanding of dental office revenue cycle processes
Excellent communication and customer service skills
Strong organizational and multitasking abilities
Team-oriented with a positive attitude

What We’re Looking For

Friendly, professional demeanor
Strong attention to detail
Ability to thrive in a fast-paced dental environment
Willingness to cross-train and support both front and back office

\nCompany Description

The ideal candidate is organized, patient-focused, and experienced in dental front office operations, while also being flexible and comfortable supporting the clinical team when needed.

Important: Candidates must hold a valid Dental Assistant license in Washington, DC.

Schedule

Monday

Wednesday

Thursday

Friday (Hygiene Assistant – Back Office)

One Saturday per month

Responsibilities

Front Desk responsibilities include:

Greeting and checking patients in and out

Scheduling appointments and managing the daily schedule

Verifying insurance eligibility and obtaining benefit breakdowns

Working with PPO insurance plans

Collecting patient co-payments and balances

Creating, reviewing, and presenting treatment plans

Submitting and tracking insurance claims

Running and following up on outstanding insurance claims

Managing aspects of Revenue Cycle Management

Maximizing patient insurance benefits and financial coordination

Maintaining accurate patient records

Clinical support responsibilities (Fridays):

Assisting the hygienist with patient care

Preparing and turning over treatment rooms

Maintaining sterilization and infection control protocols

Supporting overall clinical workflow

Qualifications

Active Dental Assistant License in Washington, DC (Required)

Minimum 1 year of dental front desk experience

Experience with PPO insurance verification and breakdowns

Knowledge of dental insurance billing and claims

Strong understanding of dental office revenue cycle processes

Excellent communication and customer service skills

Strong organizational and multitasking abilities

Team-oriented with a positive attitude

What We’re Looking For

Friendly, professional demeanor

Strong attention to detail

Ability to thrive in a fast-paced dental environment

Willingness to cross-train and support both front and back office

Company Description

We are seeking an enthusiastic and reliable Front Desk / Cross-Trained Dental Assistant to join our growing dental team in NW Washington, DC. This role is primarily front desk, with hygiene assisting responsibilities on Fridays.\r\n\r\nThe ideal candidate is organized, patient-focused, and experienced in dental front office operations, while also being flexible and comfortable supporting the clinical team when needed.\r\n\r\nImportant: Candidates must hold a valid Dental Assistant license in Washington, DC.\r\n\r\nSchedule\r\n\r\nMonday\r\n\r\nWednesday\r\n\r\nThursday\r\n\r\nFriday (Hygiene Assistant – Back Office)\r\n\r\nOne Saturday per month\r\n\r\nResponsibilities\r\n\r\nFront Desk responsibilities include:\r\n\r\nGreeting and checking patients in and out\r\n\r\nScheduling appointments and managing the daily schedule\r\n\r\nVerifying insurance eligibility and obtaining benefit breakdowns\r\n\r\nWorking with PPO insurance plans\r\n\r\nCollecting patient co-payments and balances\r\n\r\nCreating, reviewing, and presenting treatment plans\r\n\r\nSubmitting and tracking insurance claims\r\n\r\nRunning and following up on outstanding insurance claims\r\n\r\nManaging aspects of Revenue Cycle Management\r\n\r\nMaximizing patient insurance benefits and financial coordination\r\n\r\nMaintaining accurate patient records\r\n\r\nClinical support responsibilities (Fridays):\r\n\r\nAssisting the hygienist with patient care\r\n\r\nPreparing and turning over treatment rooms\r\n\r\nMaintaining sterilization and infection control protocols\r\n\r\nSupporting overall clinical workflow\r\n\r\nQualifications\r\n\r\nActive Dental Assistant License in Washington, DC (Required)\r\n\r\nMinimum 1 year of dental front desk experience\r\n\r\nExperience with PPO insurance verification and breakdowns\r\n\r\nKnowledge of dental insurance billing and claims\r\n\r\nStrong understanding of dental office revenue cycle processes\r\n\r\nExcellent communication and customer service skills\r\n\r\nStrong organizational and multitasking abilities\r\n\r\nTeam-oriented with a positive attitude\r\n\r\nWhat We’re Looking For\r\n\r\nFriendly, professional demeanor\r\n\r\nStrong attention to detail\r\n\r\nAbility to thrive in a fast-paced dental environment\r\n\r\nWillingness to cross-train and support both front and back office