Great Culture & People-First Organization – Join a fun, drama-free environment that rewards collaboration and values those who help foster a positive workplace. Collaborate with clinical and administrative staff to ensure smooth patient flow and timely service delivery.
Numbers & Facts
Location
Eugene, Oregon
Description
Work Schedule:
This is a full-time position working between 32-40 hours per week. We believe in maintaining a healthy work-life balance while ensuring business needs are met.
Responsibilities:
Greet all patients with a smile and enthusiasm, creating a positive first and last impression.
Schedule and confirm patient appointments for consultations, treatments, and follow-ups.
Coordinate provider schedules to maximize efficiency and minimize downtime.
Manage cancellations, rescheduling, and waitlists while maintaining accurate records.
Serve as the first point of contact for patients, providing information about services, pricing, and promotions.
Answer high volume of telephone calls and patient text communications.
Collaborate with clinical and administrative staff to ensure smooth patient flow and timely service delivery.
Assist in collecting payments and processing invoices.
Cultivate strong relationships with clients to promote loyalty and repeat visits.
Address client concerns or complaints professionally, escalating issues when necessary.
Educate clients about new treatments, products, and promotions to enhance their experience.
Ensure the reception area is clean, organized, and welcoming for clients.
Qualifications:
Experience managing phone systems and scheduling in an office environment.
Excellent communication, organizational, and multitasking abilities.
Proficiency in computer systems.
Knowledge of medical terminology, cosmetic procedures, and skincare products is a plus.
Benefits:
Competitive Compensation Package – Offering a salary that recognizes your skills and experience.
Health & Dental Benefits – Comprehensive coverage to prioritize your well-being.
401(k) Matching – Plan for the future with our generous 401(k) matching program.
Aesthetic Industry Perks – Enjoy discounted services and products.
Great Culture & People-First Organization – Join a fun, drama-free environment that rewards collaboration and values those who help foster a positive workplace.