Front Desk Coordinator

    Highlights

    This position is a point-of-contact for all non-clinical patient service including managing the patient scheduling process; collecting, posting, and depositing patient payments; maintaining patient charts and electronic medical records; maintaining the front desk area; and providing outstanding customer service to our patients. This position is primarily responsible for coordinating all functions necessary for an efficient and productive flow of patients between check-in, treatment, and check-out.

    Numbers & Facts

    LocationCallao, Virginia

    Description

     Position Overview:


    This position is primarily responsible for coordinating all functions necessary for an efficient and productive flow of patients between check-in, treatment, and check-out.


    This position is a point-of-contact for all non-clinical patient service including managing the patient scheduling process; collecting, posting, and depositing patient payments; maintaining patient charts and electronic medical records; maintaining the front desk area; and providing outstanding customer service to our patients. 


    ONLY CANDIDATES WITH MEDICAL FRONT DESK EXPERIENCE AND MANAGEMENT WILL BE CONSIDERED


    Duties:


    • Greet Patients

    • Answer phones

    • Electronic Scheduling/Book appointments

    • Data Entry

    • Verify current personal and financial information

    • Verify insurance benefits

    • Collecting money over the counter

    • Creating and updating spreadsheets


    Requirements:


    • Must have 1+years of previous knowledge in a medical front office and management

    • Excellent telephone skills

    • Must be proficient in Microsoft Word, Microsoft Excel, and Google Suite

    • Team player attitude, energetic, with a focus on excellent customer service

    • Flexibility and ability to work independently

    • Excellent organization and attention to detail is required

    • Time Management skills

    • Must be reliable and have reliable transportation

    Work schedule

    • Day shift
    • Weekend availability

    Supplemental pay

    • Bonus pay

    Benefits

    • Flexible schedule
    • Referral program
    • Other

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