Front Desk Coordinator (32878)

JOB TITLE: FRONT DESK MEDICAL RECEPTIONIST - PSR

DEPARTMENT: CLERICAL

LOCATION: OUTSIDE SATELLITE CLINICS

JOB CATEGORY: Full-Time, Non-Exempt

TRAVEL REQUIRED? No

REPORTS TO: Michelle Broussard- Director

DATE OPENED: n/a

SALARY RANGE: TBD

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JOB DESCPTION

Responsibilities include:

• Front line for answering phones and correctly routing incoming calls and greeting patients professionally and correctly checking in patients and marking them arrived
• Entering patient information into the EMR
• Scanning and faxing duties
• Verifying Insurance information, scanning cards and ID's into EMR
• Completing general clerical tasks
• Scheduling appointments
• Collecting over-the-counter payments for patients (co-pays/deductibles, paying attention to account credit balances and not over collecting)
• May work referrals, medical records and enter new patient packets (medical info to be entered by the MA or Nurse)
• May be asked to assist clinical team with running urines, turning over rooms or office cleaning

Required Work Experience:

• Medical office experience (minimum 2 years) preferred

Required Skills:

• Must have excellent communication and personal interaction skills
• Adept with computer systems, particularly electronic medical record software
• Knowledge of medical terminology and general medical practice operations
• Ability to work independently when required / appropriate