Front Desk/Concierge

An established Property Management Company with over 25 years of industry experience is seeking a Front Desk/Administrative/Conceirge to oversee the day-to-day operations of a property located in Coconut Grove. This is an on-site position offering an opportunity to join a well-established and reputable organization.

Key Responsibilities
Greet and assist residents, guests, visitors, and vendors in a courteous and professional manner.
Monitor the front desk and manage visitor access in accordance with condominium procedures.
Answer and direct incoming phone calls and respond to general inquiries.
Coordinate package deliveries and notify residents of incoming packages.
Respond to resident requests and direct maintenance or service-related concerns to the appropriate department.
Assist with administrative duties, filing, data entry, and general office support.
Maintain accurate records and ensure front desk areas remain organized and presentable.
Communicate effectively with management, maintenance personnel, and security staff.
Provide outstanding customer service while maintaining confidentiality and discretion.
Qualifications & Requirements
Previous experience in front desk, concierge, hospitality, customer service, or administrative support.
Excellent verbal and written communication skills.
Professional appearance, demeanor, and interpersonal skills.
Strong organizational and multitasking abilities.
Proficiency in Microsoft Office and basic computer applications.
Ability to work independently and as part of a team.
Bilingual in English and Spanish is preferred.
Previous experience in a condominium or residential property management environment is a plus.
Ideal Candidate
We are looking for someone who is dependable, personable, proactive, and service-oriented, with a strong commitment to creating a welcoming and positive experience for residents and visitors.