Front Desk Concierge

Stratton Amenities

  • Fort Worth, Texas
  • 30+ days ago

    Highlights

    The Front Desk Associate is responsible for managing the front desk operations of a residential community while delivering a polished, hospitality-driven experience. Stratton Amenities provides front desk concierge and hospitality staffing for luxury residential communities.

    Numbers & Facts

    LocationFort Worth, Texas
    Websitehttps://strattonamenities.com/

    Description

    Front Desk Associate
    Fort Worth, Texas
    Full-Time



    Company Overview
    Stratton Amenities provides front desk concierge and hospitality staffing for luxury residential communities. Our teams are trained to deliver consistent, professional service and maintain a strong lobby presence at all times.



    Position Summary
    The Front Desk Associate is responsible for managing the front desk operations of a residential community while delivering a polished, hospitality-driven experience. This role requires strong communication, attention to detail, and the ability to maintain professionalism in a fast-paced environment.


    Key Responsibilities

    • Greet residents and guests promptly with a professional and welcoming demeanor

    • Manage building access, visitor logs, and resident notifications

    • Answer and direct incoming calls in a clear and courteous manner

    • Accept and log packages, deliveries, and service requests accurately

    • Maintain a clean, organized, and controlled front desk area

    • Monitor lobby activity and report any concerns or incidents appropriately

    • Follow property-specific procedures and Stratton service standards at all times

    • Coordinate with property management and on-site staff as needed

    Qualifications

    • Prior front desk, concierge, hospitality, or customer service experience preferred

    • Strong communication and interpersonal skills

    • Professional appearance and demeanor

    • Reliable, punctual, and detail-oriented

    • Comfortable using computers, phones, and basic systems

    • Ability to remain composed and attentive throughout the shift

    Schedule

    • Flexible scheduling based on property needs

    • Day, evening, and overnight shifts available

    • Full-time and part-time positions offered

    Compensation

    • Competitive hourly pay based on experience and schedule

    • Opportunities for growth into lead or full-time site roles

    Work Environment

    • Indoor, customer-facing role within a residential community

    • Requires standing, walking, and maintaining an active lobby presence


    Equal Opportunity Employer
    Stratton Amenities is an equal opportunity employer.

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