Front Desk Client Coordinator

Serenity Esthetics is hiring a Front Desk Client Coordinator in Grandville, Michigan.

Be the welcoming first point of contact for every client and keep a busy spa running smoothly. This role combines customer service, scheduling, and teamwork.

Why You'll Love Working Here

• Collaborative, team-oriented environment
• Employee discounts on products and services
• Full-time and part-time schedules

Key Responsibilities

• Greet clients and answer phone calls.
• Schedule and confirm appointments.
• Handle check-in, check-out, and payments.
• Keep client records accurate and the reception area tidy.
• Coordinate with estheticians to keep the daily schedule on track.
• Answer client questions with patience and professionalism.

Qualifications

• Front desk, hospitality, retail, or customer service experience preferred.
• Friendly, organized, and comfortable with computers and phones.
• Able to multitask and stay calm in a busy environment.
• Handles client information with confidentiality.

Schedule & Availability

Full-time and part-time. Shifts generally fall between 8:30 AM and 8:00 PM. Rotating Sunday availability may be required. Candidates should be comfortable working in a client-focused environment with varying appointment volumes.

Specific schedules and availability expectations will be discussed during the hiring process.

We'd love to hear from you. Apply today to join the Serenity Esthetics team in Grandville!

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