Las Vegas RV Resort is looking for a friendly, dependable, and customer-focused Front Desk Team Member to join our team in a full-time, year-round position.
As a member of our front desk team, you'll be one of the first points of contact for our guests and play an important role in creating a welcoming, enjoyable resort experience. The ideal candidate enjoys working with people, stays organized in a busy environment, and takes pride in providing excellent guest service.
What You'll Do:
- Welcome guests with a friendly and professional attitude
- Check guests in and out of the resort efficiently and accurately
- Assist guests with reservations, booking changes, cancellations, and general questions
- Plan, coordinate, and host seasonal activities and events that create a fun, welcoming experience for our guests and resort community
- Provide information about resort amenities, policies, services, and local attractions
- Answer phones and respond to guest inquiries in person and by phone
- Process payments and maintain accurate guest and reservation information
- Help resolve guest questions or concerns with professionalism and a positive attitude
- Communicate with other resort team members to ensure a smooth guest experience
- Maintain a clean, organized, and welcoming front desk area
- Perform other front desk and guest-service duties as needed
Our front desk team helps set the tone for every guest's stay. If you enjoy meeting new people, helping others, and being part of a team that takes pride in providing great service, we'd love to hear from you!
Requirements
- Must pass background check
- Friendly, outgoing, and professional personality
- Reliable and dependable with a positive attitude
- Ability to multitask and stay organized in a busy environment
- Comfortable using computers and learning reservation software
- Previous hotel, RV resort, campground, hospitality, or customer service experience is a plus
- Ability to work a flexible schedule, including weekends and holidays as needed
Benefits
- Competitive pay for all hours worked
- Stable work schedule
- Generous yearly PTO
- Career-like benefits
- Matching 401k (after 6 months of employment)
- Friendly, team-oriented work environment
- Opportunity to build a long-term career in hospitality