Front Desk Check in/Check Out

This position is critical to ensuring our patients receive exceptional service from the moment they walk through our doors until they complete their visit. We are looking for someone who thrives in a busy environment, can manage multiple responsibilities simultaneously, and is committed to providing an outstanding patient experience.

Benefits:

• Employee discounts
• Health insurance
• Paid time off

Front Desk Receptionist / Patient Check-In & Check-Out


Busy Orthopedic Practice Seeking Experienced Front Desk Professional


Our fast-paced orthopedic office is looking for a friendly, dependable, and highly organized Front Desk Receptionist to join our team. This position is critical to ensuring our patients receive exceptional service from the moment they walk through our doors until they complete their visit.


Responsibilities:

• Welcome and check in patients in a professional and compassionate manner
  
  
• Verify patient demographics, insurance information, and authorizations
  
  
• Collect copays, deductibles, balances, and process payments
  
  
• Schedule and coordinate appointments for multiple providers
  
  
• Manage patient check-out and ensure all follow-up appointments are scheduled appropriately
  
  
• Answer and direct high-volume phone calls
  
  
• Maintain accurate patient records within the electronic medical record system
  
  
• Communicate effectively with physicians, clinical staff, and patients

Qualifications:

• Previous medical front desk experience preferred (orthopedic experience is a plus)
  
  
• Knowledge of medical terminology and insurance verification processes
  
  
• Strong computer skills and experience with EMR systems, we use eCW
  
  
• Excellent customer service and communication skills
  
  
• Ability to multitask and remain organized in a high-volume environment
  
  
• Strong attention to detail and problem-solving abilities
  
  
• Professional appearance and positive attitude
  
  
• Dependable, punctual, and team-oriented
  
  

What We Offer:

• Competitive pay based on experience
  
  
• Full-time position
  
  
• Supportive and collaborative work environment

Ideal Candidate:
We are looking for someone who thrives in a busy environment, can manage multiple responsibilities simultaneously, and is committed to providing an outstanding patient experience. If you enjoy working with people, have strong organizational skills, and can keep pace with a busy orthopedic practice, we encourage you to apply.


Job Type: Full-Time


Experience Preferred:

• Medical Reception: 1 year (preferred)
  
  
• Insurance Verification: 1 year (preferred)
  
  
• Orthopedic Office Experience: Preferred but not required

Please send resumes to Jenniferk@goaoi.com