Position Overview
The Front Desk Associate will greet and direct members, guests and staff as they enter the gym and provide control of the front door location. This position will provide assistance to members' requests along with inquiries about gym operations and policies as well as perform various administrative duties.
We Offer
- Competitive pay
- FREE employee membership
- Discounted family memberships
- Discounts on all services as well as anything that can be purchased in club
- Employee discounts and perks
- Promotion opportunities
- Fitness-minded workplace culture
- Apprenticeship program to become a personal trainer - FREE!
Responsibilities
- Enthusiastically greets each member and guest promptly as they walk in and as they exit
- Ensures every member is checked into the gym as they walk in
- Register all guests into the gym using proper registration procedures
- Answers phone in a professional and courteous manner
- Processes retail and concession sales
- Cleans and maintains the front desk area
Requirements
- Excellent customer service skills
- Ability to communicate effectively with both staff and members
- Ability to multi-task
About Gold’s Gym
What started out in 1965 as a small gym in Venice Beach, California has since become the most well-known and traditional fitness company in the world -- Gold's Gym. Over the last 55 years, Gold's Gym has developed into a global brand with over 600 locations spanning 6 continents. Bodybuilding greats such as Arnold Schwarzenegger, Lou Ferrigno and Franco Columbu worked out at the original Gold's Gym, which went on to become the most legendary gym in the world. In the fitness industry, the brand enjoys cult status and universal appeal with 96% aided brand awareness.
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From a single gym in Venice Beach, California in 1965 to a global symbol of strength and performance, Gold’s Gym has defined serious training for nearly six decades. What began as a sanctuary for bodybuilders became the birthplace of modern fitness. With over 550 locations across six continents, our legacy has evolved while staying true to it’s roots- serious training, community and results. As the industry shifts, Gold’s Gym continues to lead, honoring our heritage while building the next generation of members and fitness experiences.
We attribute much of our success to our company culture. We're grounded, reliable, and entrepreneurial - - but also enthusiastic, collaborative, and creative.
If this feels like you, we can't wait to get your application!