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Front Desk Associate

Crunch Stockton

  • Stockton, California
  • 30+ days ago

    Highlights

    Our gyms are packed with the latest state-of-the-art cardio and strength training equipment, weight room, full service locker rooms with showers, tanning booths, HydroMassage® bed, and an extensive schedule of Crunch’s signature classes including Zumba®, BodyWeb with TRX®, Yoga Body Sculpt, Belly Butt and Thighs Bootcamp, and more. Crunch is a gym that believes in making serious exercise fun by fusing fitness and entertainment and pioneering a philosophy of No Judgments.

    Numbers & Facts

    LocationStockton, California

    Description

    Position Title: Front Desk

    Reports To: Manager

    Requirements:

    • Fluent in English
    • Proficient reading and writing skills
    • Computer Skills

    Special Skills:

    • Strong customer service skills

    Responsibilities:

    • Membership Sales.
    • Greet all members & guests with a smile and wish them well as they exit the club.
    • Check in all members and guests in accordance with company procedures.
    • Facilitate any messages on club software at member check-in.
    • Answer phones in courteous, helpful, professional manner.
    • Communicate special events to members and guests.
    • Maintain an atmosphere, which makes members feel welcome.
    • Facilitate all member requests or forward to a manager.
    • Maintain professional disposition at all times.
    • Sell retail products.
    • Schedule member services: tanning, etc.
    • Facilitate payment of member services in accordance with company procedures.
    • Know club facility, services, and schedules.
    • Maintain a clean and organized work area.
    • Assist in all projects as delegated by club management.
    • Follow all policies and procedures in the Employee Handbook.
    • Opening and closing duties.

    Meetings:

    • Monthly or Weekly Department Meetings
    • Employee Training Meetings

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