Front Desk Associate

Scenthound

  • Fort Worth, Texas
  • 30+ days ago

    Highlights

    About the Position: The Sales & Front Desk Associate is a key position at Scenthound, focused on selling memberships while providing exceptional service to every customer. A successful Sales & Front Desk Associate is outgoing, self-motivated, an independent problem solver, and a compassionate dog lover!

    Numbers & Facts

    LocationFort Worth, Texas
    Websitehttps://www.scenthound.com/

    Description

    Benefits:
    • Bonus based on performance
    • Free food & snacks
    • Free uniforms
    • Paid time off
    Perks and Benefits:
    • Direct career growth path to Management positions (Asst. Manager, Manager) and additional options
    • Competitive hourly base pay, plus tips; sales bonuses
    • Merit-based pay increases
    • Paid Vacation
    • Complimentary service membership
    About the Position: 
    The Sales & Front Desk Associate is a key position at Scenthound, focused on selling memberships while providing exceptional service to every customer.

    This position requires:
    • Sales experience and confidence (membership sales are highly valued!) 
    • Customer service experience (retail, restaurant)
    • Computer/ Technology proficiency
    • A passion for dogs and dog health & wellness!
    • Reliable transportation 
    Who We Are Looking For:
    We are searching for a goal-oriented team member who has a passion for sales and customer service! A successful Sales & Front Desk Associate is outgoing, self-motivated, an independent problem solver, and a compassionate dog lover! We are looking for a motivated team member who wants to advance their career through our training path to become a Scenthound Manager!

    Tasks:
    • Drive membership sales through health and wellness education
    • Drive key performance indicators – average ticket price and rebook ratio – through memberships, service
    • add-ons, and retail sales
    • Develop membership leads; Follow up with potential members
    • Answer phone calls, schedule customer appointments, manage customer profiles and records
    • Manage cash drawer – responsible for daily cash handling
    • Manage customer expectations; Resolve customer concerns; Retain memberships
    • Adhere to Scenthound sanitary and cleaning practices – keep the reception area clean and presentable
    • Perform other tasks and duties as assigned by the Scenter Manager 
    Compensation: $18.00 - $20.00 per hour




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