Front Desk and People Operations Assistant

Front Desk and People Operations Assistant

About Berman Construction

Berman is a leader in property management and facility services. If you''re the kind of person who cares about growing your career and providing the highest level of quality services to the client properties that we work on, then you''re exactly the kind of person we''re looking for. We don''t just hire anyone at Berman; we are only looking for new team members who have the strongest work ethic, a deep sense of responsibility, a passion for succeeding and a willingness to always go the extra step in whatever task you undertake.

When you join Berman, you''re committing to making a difference in everything you do while working on our team. We make a commitment to you too - helping you embark on a career with a path to strong growth and constant support in your path to higher career levels!

Founded in 2006 in Orlando FL, Berman has become a respected leader in the Property and Facility Services markets that we operate in. We work every single day on many millions of square feet of commercial and other types of properties. We provide every service needed to run, manage and beautify our client''s real estate assets. Our employees come first at Berman, our belief is that if our employees are happy, strongly supported and put in a position to succeed, then our clients will also be happy with our work that our employees provide on their assigned properties every single day. Berman cares deeply about the people we hire and ensures that growth is always on the horizon. If you put customers first, care passionately about what you do and are committed to working on a team that respects each other, then Berman is the right fit for your next career position.

Position Summary

The Front Desk and People Operations Assistant serves as the first point of contact for visitors, employees, vendors, and callers while supporting daily office operations for Berman. This role maintains a professional front office environment, coordinates administrative processes, manages office resources and compliance-related documentation, and provides payroll and light HR support, including timekeeping, PTO, attendance records, employee paperwork, onboarding assistance, HR records, benefit and training documentation, and routine employee inquiries.

Work Schedule

• Full-time position
• Monday-Friday, 8:00 AM - 5:00 PM
• In-person, on-site work

Key Responsibilities

• Serve as the first point of contact by greeting visitors, answering calls, directing inquiries, and maintaining a professional front desk and office environment.
• Coordinate daily office operations, including mail, deliveries, filing, shared spaces, conference room scheduling, and general administrative support.
• Monitor and order office, breakroom, and inventory supplies in accordance with approved budgets, purchasing procedures, and department allocations.
• Maintain compliance-related records, license renewals, vehicle registration documentation, tracking logs, confirmations, and required filing systems.
• Support employee-facing administrative needs, including uniforms, equipment coordination, onboarding tasks, asset assignment updates, and recognition displays.
• Communicate professionally with employees, vendors, Accounting, People Operations, and management while escalating time-sensitive issues as needed.

Payroll Support

• Collect, enter, and maintain accurate timekeeping, PTO, attendance, payroll, and related employee records.
• Assist with payroll updates, reporting, documentation, audits, and discrepancy resolution while maintaining confidentiality.
• Respond to routine payroll questions or direct employees to the appropriate contact for additional support.

Light HR Support

• Support onboarding, employee paperwork, HR records, status changes, benefit documentation, training records, and policy acknowledgments.
• Provide general employee support regarding policies, procedures, payroll, benefits, and HR processes, escalating complex matters as needed.
• Assist with coordinating company meetings, trainings, employee events, and internal communications.

Qualifications

The ideal candidate is organized, professional, detail-oriented, and comfortable supporting multiple administrative priorities in a busy office environment.

• High school diploma or equivalent required; additional administrative or business training preferred.
• Prior front desk, receptionist, administrative assistant, office coordinator, payroll, or similar experience preferred.
• Strong verbal and written communication skills with a professional customer-service approach.
• Strong organizational skills and attention to detail, with the ability to maintain accurate records and follow deadlines.
• Proficiency with Microsoft Office applications, email, shared calendars, electronic files, and basic office technology.
• Ability to handle confidential information with discretion and exercise sound judgment regarding approvals, expenditures, and escalation.
• Proficiency with Microsoft Office, Outlook, Excel, and general office technology; experience with payroll, HRIS, or timekeeping systems is a plus.
• Bilingual communication skills are preferred.

Work Environment

This role typically works in a professional office environment and may involve prolonged periods of computer work, calendar coordination, and communication with employees, candidates, and vendors. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.

Benefits

• Health, dental, and vision insurance
• 401(k) retirement plan
• Paid time off and holidays

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Equal Opportunity Statement

We are an equal opportunity employer and are committed to creating an inclusive environment for all employees. Employment decisions are made based on business needs, job requirements, and individual qualifications.