The ideal candidate will provide exceptional customer service, create a welcoming guest experience, and ensure smooth daily front desk operations. If you are passionate about hospitality and enjoy creating outstanding guest experiences, we would love to hear from you.
We are seeking a professional, dependable, and guest-focused Front Desk Agent to join our team at our Marriott hotel. The ideal candidate will provide exceptional customer service, create a welcoming guest experience, and ensure smooth daily front desk operations.
This position requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced hospitality environment.
Responsibilities
Greet and welcome guests in a friendly and professional manner
Check guests in and out efficiently using Marriott systems and standards
Handle guest requests, questions, and concerns promptly
Answer and direct phone calls professionally
Process reservations, room changes, and payments accurately
Maintain knowledge of hotel services, amenities, and local attractions
Coordinate with housekeeping and maintenance to ensure guest satisfaction
Follow all Marriott brand standards and hotel policies
Balance cash drawer and complete shift reports
Maintain a clean and organized front desk area
Qualifications
Previous hotel or customer service experience preferred
Marriott experience is a plus
Strong communication and problem-solving skills
Ability to work flexible schedules including weekends and holidays
Professional appearance and positive attitude
Basic computer skills required
Ability to stand for extended periods and multitask effectively
Schedule
Full-time and part-time positions available
Evening, weekend, and holiday availability required
Benefits
Competitive pay
Marriott hotel travel discounts
Paid training
Opportunities for advancement
Supportive team environment
Apply Today
If you are passionate about hospitality and enjoy creating outstanding guest experiences, we would love to hear from you. Join our Marriott team and help deliver exceptional service to every guest, every stay.
About Company
Want to do more with your career?
Are you looking for a rewarding career with a great company? At Dillons we are seeking friendly, Customer-focused individuals to join our team. We offer a variety of positions, including roles in our retail store locations, division office and warehouses.
In addition to competitive pay, we offer company discounts, health benefits for those who qualify, 401(k) retirement plan and career advancement opportunities. Our Associates receive continual training and development to help achieve success within their role and the opportunities for our great people are endless.
Dillons is also proud to support our local communities that our Customers and Associates call home. We are an active supporter of United Way, local food banks, women’s health and educational programs.