Front Desk Agent Part-Time

Noble House Hotels and Resorts

  • Key West, FL
  • 20 days ago

    Highlights

    A Front Desk Agent greets guests, manages check-ins/outs, handles reservations, answers calls, processes payments, and resolves issues, acting as the first point of contact to ensure a positive guest experience. Nationwide team member discount program for theme parks (including Disney, Six Flags, Universal Studios, and more!) discounted MLB, NHL, NFL, concert tickets, and much more.

    Numbers & Facts

    LocationKey West, FL

    Description

    Job Type

    Part-time

    Description

    WE ARE

    The Marquesa Hotel is looking for a Part-Time Front Desk Agent to join our award-winning team.

    OUR CULTURE | Individual Distinction, Collective Soul

    The Noble House Hotels & Resorts philosophy emphasizes "location, distinction, and soul." Our properties are not a "one-size-fits-all." And neither are our team members. We are a group of individuals that share a passion for hospitality. We let our personalities shine and we like to have fun.

    A day in the life...

    We are a small boutique luxury property located in the heart of Old Town Key West, FL. A Front Desk Agent greets guests, manages check-ins/outs, handles reservations, answers calls, processes payments, and resolves issues, acting as the first point of contact to ensure a positive guest experience.

    Requirements

    You own this if you have…

    Previous front desk experience and a can-do team attitude is what we are looking for.

    • Computer and software proficiency: Efficiently using a keyboard, logging in/out, and navigating the operating system(s)
    • Internet and web navigation: Using web browsers, searching for information, and utilizing company online software system(s)
    • Must be able to exert physical effort in lifting 5 pounds to 50 pounds on occasion
    • Push/Pull 50 + pounds
    • Endure various physical movements throughout the work areas
    • Remain in mobile and standing position for at least 8 hours throughout work shift
    • Satisfactorily communicate with guests, management and co-workers to their understanding
    • Ability to communicate effectively with guests and with other departments and interdepartmentally
    • Must have positive attitude

    We've got you covered…

    • Health Benefits Package-Medical/Dental/Vision/Employee Assistance Program offering support when you need it most
    • Supplemental benefits to select such as Short-Term disability, Life Insurance, AD&D and Pet Insurance
    • 401K plan with matching
    • Paid Holidays/Personal/Vacation/Sick time
    • On demand pay- your pay before payday
    • Team Member/Family/Friend home and restaurant discounts within Noble House Hotels & Resorts (nationwide)
    • Career growth opportunities and Recognition Programs
    • Nationwide team member discount program for theme parks (including Disney, Six Flags, Universal Studios, and more!) discounted MLB, NHL, NFL, concert tickets, and much more.
    • Certain benefits apply only to full-time employment status and introductory eligibility period applies

    Sounds like you? We look forward to reviewing your application and resume. At The Marquesa Hotel, we look for team members with a high amount of integrity with a positive and flexible mindset. Our properties are not a one-size-fits-all and neither are our people.

    At The Marquesa Hotel, we take pride in supporting our initiatives towards Diversity, Equity, Inclusion and Accessibility. We have established a hotel committee to bring together a variety of thoughts, perspectives, and expressions - and we would love for you to share yours with the team!

    Noble House Hotels & Resorts are proud to encourage and support an environment where everyone can be a successful team member (come as they are) as their true authentic self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team (rooted in family) and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.

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