Front Desk Agent / Marriott Fairfield Emporia.
Responsible for providing superior service to all guests in accordance with the rules, regulations, policies, and procedures set forth by the company and brand.
The Ideal Candidate for this Position:
- We are looking for enthusiastic, friendly customer service professionals.
- Prior face-to-face customer experience is a huge plus, but your attitude is more important. You must have a polished presentation with professional communication skills.
Job Description:
This position is responsible for providing superior customer service at all times. You will assist guests with check-in/check-out, resolve customer complaints; assist customers in all inquiries in connection with hotel services, in-house events, directions, local attractions, etc.
Job Requirements:
- Must be an outgoing, positive, friendly person.
- Must be able to work flexible shifts.
- Previous customer service experience preferred.
- Previous hotel experience a plus but not required.
- You must be able to pass a thorough background check as well as be drug-free.
The Fairfield Inn Emporia is an Equal Opportunity Employer.