Highlights
Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations.
Numbers & Facts
| Location | Elko, NV |
| Job Type | Full-time |
| Industry | Food and Beverage Production |
| Company Size | 100 to 499 employees |
| Year Founded | 1988 |
| Website | https://jobs.kroger.com/dillon-stores/go/Dillon-Stores/587500/ |
Description
Benefits/Perks
We are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience.
Responsibilities
- Career Advancement Opportunities
- Competitive Compensation
We are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience.
Responsibilities
- Monitor the maintain knowledge of hotel operations and activities
- Take reservations and answer questions via phone, email, and in-person
- Build rapport with guests and identify their needs through friendly conversation and open-ended questions
- Describe the features and amenities of guest rooms
- Ensure compliance with health and quality standards
- Friendly and outgoing personality
- Familiarity with hospitality industry standards
- Proficient in English; knowledge of other languages is a plus
- Computer literacy
- Able to resolve issues with a customer-focused orientation
- Able to lift 30 pounds
About Company
Want to do more with your career?
Are you looking for a rewarding career with a great company? At Dillons we are seeking friendly, Customer-focused individuals to join our team. We offer a variety of positions, including roles in our retail store locations, division office and warehouses.
In addition to competitive pay, we offer company discounts, health benefits for those who qualify, 401(k) retirement plan and career advancement opportunities. Our Associates receive continual training and development to help achieve success within their role and the opportunities for our great people are endless.
Dillons is also proud to support our local communities that our Customers and Associates call home. We are an active supporter of United Way, local food banks, women’s health and educational programs.
Are you looking for a rewarding career with a great company? At Dillons we are seeking friendly, Customer-focused individuals to join our team. We offer a variety of positions, including roles in our retail store locations, division office and warehouses.
In addition to competitive pay, we offer company discounts, health benefits for those who qualify, 401(k) retirement plan and career advancement opportunities. Our Associates receive continual training and development to help achieve success within their role and the opportunities for our great people are endless.
Dillons is also proud to support our local communities that our Customers and Associates call home. We are an active supporter of United Way, local food banks, women’s health and educational programs.