Front Desk Agents
Berlin, OH
Berlin Grande is currently seeking part- and full-time Front Desk Agents to service their Berlin, Ohio location. In this role, you will be responsible for checking in/out guests and responding to guests’ requests.
What We Can Offer YOU (FT Employees):
- Dental insurance
- Vision insurance
- Health insurance
- Life insurance
- Paid time off
- 401k
- Pay: Dependent on experience
The right candidate will have:
- Previous experience working at front desk in a hotel setting
- Marriott, Hilton, and/or IHG experience is preferred
- Positive attitude and service-minded work ethic
- Flexible schedule including evenings, weekends, and holidays required
Our Front Desk Agents will:
- Greet, check-in, and check out guests when they arrive and leave the premises
- Distribute keys and room assignments
- Record credit card and personal information
- Manage room bookings in-person, online, and through incoming calls
- Answer guests' questions about hotel amenities, rewards programs, special requests, and any other needs
- Perform regular bookkeeping duties
- Connect with the housekeeping department to ensure guest accommodation is ready
If you are interested in this position, please submit a current resume for consideration!
Delight in the well-balanced blend of modern amenities and the cultural flair of the Amish Country. Berlin Grande Hotel offers impeccable service from a dedicated and caring staff who treat guests like family. Located in the heart of Ohio’s Amish Country, we deliver world-class Berlin lodging with down-home graciousness.
Benefits
Paid time off, Dental insurance, Health insurance, Vision insurance, Life insurance, 401(k)
Job Type
Full time, Part time
Schedule
Weekend availability, Monday to Friday