| Location | San Bernardino, CA |
| Salary | $55,827.20–$78,915.20 Per Year |
Front Counter Technician (Fire District)
Salary
$55,827.20 - $78,915.20 Annually
Location
Throughout San Bernardino County, CA
Job Type
Full-time
Job Number
26-43096-02
Department
Fire District
Opening Date
09/19/2026
Closing Date
10/2/2026 5:00 PM Pacific
FLSA
Non-Exempt
The Job
THIS IS A FIRE DISTRICT POSITION ONLY
The San Bernardino County Fire Protection District, Office of the Fire Marshal is recruiting for a Front Counter Technician who, under the general direction of the Assistant Fire Marshal, is responsible for issuing Fire Prevention, Certified Unified Program Agency (CUPA) or Participating Agency (PA) permits or Fire Hazard Abatement compliance; receiving and scheduling requests for inspections; and assisting customers with application, permit and technical questions regarding the submittal process and enforcing code compliance related to abatement. Additional duties include calculating plan check fees and or regulatory violation fees; evaluating and verifying all required submittals; maintaining accurate computer records on various permits and or enforcement actions; and researching and compiling data.
Community Safety - The Community Safety Division of The Office of the Fire Marshal is dedicated to fostering a secure environment through education, engineering, and enforcement of fire codes.
Hazmat - The Hazardous Materials Section of the San Bernardino County Fire Protection District is designated by the State Secretary for Environmental Protection as the Certified Unified Program Agency or "CUPA" for the County of San Bernardino in order to focus the management of specific environmental programs at the local government level.
Fire Hazard Abatement - The Fire Hazard Abatement Section of the San Bernardino County Fire Protection Districts primary goal is to reduce wildfire risk by establishing defensible space and removing flammable materials from properties.
The resulting eligible list will be used to fill vacancies as they occur throughout the Office of the Fire Marshal (OFM). The current vacancy exists in Fire Hazard Abatement. Indicate your program experience in the Supplemental Questionnaire.
EXCELLENT BENEFITS
To review job-specific benefits, refer to: Summary of Benefits and the Memorandum of Understanding (MOU).
The County also offers an alternative Modified Benefits Option (MBO) that provides a wage differential.
CONDITIONS OF EMPLOYMENT
Pre-Employment Process: A successful background check is required prior to assignment.
Travel: Travel throughout the County may be required and employees will be required to make provisions for such transportation.
Work Hours: May occasionally require working overtime, weekends, and/or holidays for special events.
Sponsorship: San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future.
Minimum Requirements
Experience:
One (1) year of full-time customer service experience which includes a combination of the following administrative or customer service support functions:
Desired Qualifications
The ideal candidate will possess experience in processing fire, building, or other construction related permit applications, or fire abatement as well as excellent customer service and organizational skills demonstrated in a fast-paced environment. Possession of related CA State Fire Marshal (Community Safety), International Code Council or CUPA, (HAZMAT) course certificates are also desired.
Selection Process
There will be a competitive evaluation of qualifications based on the information provided in your Application and the Supplemental Questionnaire. You are encouraged to include detailed descriptions of your qualifying experience and skills, as only the most highly qualified applicants will be referred to the Department. It is to your advantage to be explicit in your responses on the application and supplemental questionnaire; do not refer to a resume as it will not be reviewed.
Application Procedure: To be considered for this excellent opportunity, please complete and submit the online employment application and supplemental questionnaire by close of the recruitment. Resumes will not be accepted in lieu of the application and/or supplemental questionnaire.
All communications regarding the remainder of the selection process will be via email. Please be sure the email provided on this application is always current; it is your responsibility to update your personal information. Update your Spam, Junk, Bulk and Firewall settings as needed to ensure that you receive all information pertaining to this recruitment.
To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application, we have not received your application.
If you require technical assistance, please review the Government Jobs online application guide or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or web browser used to submit the application.
Equal Employment Opportunity (EEO) / Americans with Disabilities Act (ADA):
San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, dedicated to ensuring equal employment opportunities for all employees and applicants.
ADA Accommodation:
If you have a disability and need accommodations during the testing process, please submit the Special Testing Accommodations Request Form (Download PDF) within one week of the recruitment filing deadline.
Veterans Preference:
Eligible veterans, their spouses, or widows/widowers who are not current County employees may receive additional Veterans Preference points. For details and instructions on how to request these points, please refer to the Veterans Preference Information (Download PDF).
For more important details, review the Applicant Information and County Employment Process.
Fire Auxiliary Services Unit
San Bernardino County offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of other voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked.
Please review the appropriate Summary of Benefits* for more information
Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Employee Benefits website for more detailed information.
01
INSTRUCTIONS: The information on the Application and your responses to the following supplemental questions will be used in a competitive evaluation of qualifications. Accurate responses should be provided for each question, and all work experience listed on the Supplemental Questionnaire must also be listed and clearly demonstrated in the work experience section of your application under job duties in order to be appropriately evaluated.
02
Qualifying Experience: Do you have one (1) year or more of full-time customer service experience which includes a combination of the following administrative or customer service support functions:
03
Experience: Provide the name of the employer(s) where you acquired your qualifying experience. Ensure this employer is included and fully detailed in the Work Experience section of your application. If none, indicate "N/A."
04
Indicate your work experience processing fire, building, abatement enforcement or other construction related permit applications:
05
Indicate your primary responsibilities on a daily basis:
06
Experience: Describe your experience working in a Certified Unified Program Agencies (CUPA) -or Participating Agency (PA) environment. Include your specific duties and responsibilities. If none, indicate "N/A".
07
Experience: Describe your experience working in a Community Safety (includes, engineering, enforcement and fire prevention) environment. Include your specific duties and responsibilities. If none, indicate "N/A".
08
Experience: Describe your experience working in a Fire Hazard Abatement (FHA) environment. Include your specific duties and responsibilities, as well as your experience explaining fire hazard abatement requirements, violations, required corrective actions, deadlines, and compliance procedures to property owners, tenants, or members of the public. If none, indicate "N/A."
09
Select all the computer programs, systems, or tools below in which you have experience in.
10
Describe your experience working with computer programs, systems, or tools listed above. Include your proficiency level (beginner, intermediate, advanced), and how often you utilize each (daily, weekly, monthly). Be sure to specify if you us permitting software or other record management databases on a continuous basis. If none, indicate "N/A".
11
Indicate the sections you are interested in.
12
Applicant Acknowledgement - Notification via email: As part of our efforts to increase efficiency and promote conservation of resources, human resources uses email to communicate with applicants. Therefore, all future communications regarding this recruitment, including applicant status and testing notifications, will be made via email. Each applicant needs their own email address. We strongly encourage you, as an applicant, to ensure that the email address you have provided us with your application is current, secure, confidential, and readily accessible to you. Adjust Spam and/or other filters so that our emails are accepted. Please carefully read any notices that we send you and follow any instructions provided in a timely manner. We will not be responsible in any way if you do not receive our emails (i.e., for the non-delivery of our emails or if you fail to check your e-mail on a timely basis).
13
ATTENTION GMAIL USERS
We have become aware of an increase in Gmails spam filter sensitivity. Due to this change, it is possible that emails coming from San Bernardino County Human Resources may be marked as spam and will not make it into your Gmail inbox.
For your convenience, the attached PDF document contains a step-by-step guide to create and apply filters within Gmail. To access the guide, download the Gmail Filter Setup Instructions (PDF). Once downloaded, follow the instructions so that you will receive future emails from San Bernardino County Human Resources.
Note: If you apply the filters and still do not receive emails from San Bernardino County Human Resources you can check your www.governmentjobs.com (Neogov) account inbox. All notifications will appear there.
14
Applicant Acknowledgement - Application Complete: Thank you for taking the time to complete this application and supplemental questionnaire. Please be sure to review all information provided prior to submitting it as you cannot update or revise it once submitted. Your submitted application will be reviewed and evaluated as is. Please do not refer to a resume or other documentation in lieu of completing the employment history section or responding to the supplemental questions; they will not be reviewed or considered.
Once your application has been successfully submitted, you will receive an onscreen confirmation and an email confirmation will be sent to the email address listed on your application. We recommend that you save and/or print these for your records. Please note: if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application, we have not received your application.
Required Question
Employer San Bernardino County
Address 175 West Fifth Street, 1st Floor
San Bernardino, California, 92415-0440
Phone (909) 387-8304
TTY Users: 711
Website http://www.sbcounty.gov/jobs