Client Services | Point Loma, CA | Full Time and Part Time | From $24.00 to $26.00 per hour + commissions
About FACE FOUNDRIÉ:
FACE FOUNDRIÉ is an efficient + effective focused facial bar that provides affordable, approachable and accessible skincare in a modern + inclusive environment.
FACE FOUNDRIÉ specializes in all things face; facials, lashes, brows and skincare. We're setting the new standard in the growing $9 billion skincare services industry with a vision to establish an unparalleled presence across the nation. Our goal is to provide efficient and effective services in a modern, open concept, meeting clients wherever they are in their skincare journey. What sets FACE FOUNDRIÉ apart is our commitment to delivering innovative and effective cutting-edge services. We’ve been featured in FORBES, Entrepreneur, Marie Claire, and have performed over 360,000+ services in the last year. The brand currently has 70+ locations open and is continuing to expand nationwide.
We’re looking for a dynamic Front Bar Lead & Marketing Specialist who creates an exceptional first and last impression for every guest while supporting daily operations, team performance, and local marketing efforts. This role is a key partner to the Manager and plays an important part in studio flow, sales performance, and team accountability. You’ll help lead the front bar team, support marketing initiatives, and ensure the studio runs smoothly and efficiently at all times.
What’s In It for You
$24.00-$26 per hour + commissions
Product discounts and service perks
Paid onboarding and ongoing training
Paid time off, paid sick time, and 401k
Growth opportunities within a nationally expanding brand
Supportive, inclusive culture that values growth, accountability, and teamwork
What You’ll Do
Guest Experience & Studio Flow
Deliver warm, professional, and consistent guest service from check-in to checkout
Maintain an organized and efficient schedule using Boulevard POS
Assist the Manager with scheduling needs, real-time adjustments, and assigning team breaks
Support estheticians by ensuring seamless appointment flow and accurate booking
Act as a point of contact for guest concerns and support resolution when needed
Demonstrate and uphold high standards for customer service across the team
Sales Performance & Team Coaching
Demonstrate, recommend, and sell FACE FOUNDRIÉ products confidently
Meet or exceed personal and studio retail sales goals
Educate guests on services, memberships, and promotions
Assist the Manager in holding the team accountable to service, product, and membership goals
Identify opportunities to improve average ticket, rebooking, and overall team performance
Coach and support front bar team members to deliver consistent service and sales results
Assist in training new and existing Front Bar Receptionists on customer service, sales, and studio standards
Operations & Inventory
Assist the Manager with inventory counts, product ordering, and receiving shipments
Maintain a clean, organized, and fully stocked studio environment at all times
Support daily operational tasks including laundry, restocking, and back stock organization
Perform opening and closing procedures and ensure all areas are guest-ready
Teach and reinforce opening and closing procedures, cleanliness standards, and task completion
Help create, update, and maintain task lists and daily expectations
Follow all safety, sanitation, hygiene, and board-compliant protocols
Accurately follow company timekeeping procedures
Marketing & Community Engagement
Support execution of local and national marketing initiatives to drive foot traffic and sales
Assist in planning and executing in-store and off-site events to increase brand awareness and bookings
Utilize social media, email, partnerships, and events to promote services and campaigns
Create on-brand social media content and support content creation efforts
Ensure all print and digital marketing materials are on brand and approved
Submit marketing and creative requests as needed
Represent FACE FOUNDRIÉ professionally at community events and activations
What You Bring
1-2 years of guest service experience (required)
Availability to work evenings and weekends (required)
Experience in marketing, social media, or community outreach preferred
Sales experience preferred (retail or service industry)
Comfortable with digital systems (Boulevard, Gsuite, training platforms)
Strong organizational and multitasking skills
Salon, spa, or hospitality experience preferred
Strong communication skills and team-oriented mindset
A passion for skincare and service excellence
Ability to stand for extended periods and perform physical tasks throughout the day
Ability to lift up to 25 lbs. regularly (stocking, inventory, light equipment setup)
A positive, professional, and coachable attitude
Why You’ll Love It Here
At FACE FOUNDRIÉ, you’ll join a supportive, growth-minded environment where teamwork and professionalism come first. You’ll be part of a team that celebrates wins together, makes a meaningful impact on clients, and grows alongside a nationally expanding brand.