The LMS Program Manager is responsible for the comprehensive management of our Learning Management Systems (LMS). This role involves overseeing the day-to-day operations of the LMS platforms (Alchemy and Dayforce/Open Sesame), managing content and learners, creating engaging learning materials, and facilitating training sessions to ensure effective knowledge transfer and skill development. MAJOR DUTIES AND RESPONSIBILITIES - Oversee the administration of LMS platforms, ensuring system reliability, data integrity, and user access management.
- Collaborate with subject matter experts to design, develop, and update course content and training materials.
- Build and maintain learning plans, career paths / tracks, as business needs dictate.
Manage the LMS content library, ensuring materials are current, relevant, and aligned with organizational goals. - Facilitate live training sessions, webinars, and workshops, employing adult learning methodologies to enhance learner engagement and retention.
- Monitor and report on learner progress, providing insights and recommendations to improve learning outcomes.
- Evaluate the effectiveness of training programs, utilizing feedback and analytics to drive continuous improvement.
- Stay abreast of the latest trends in e-learning and educational technology to incorporate innovative solutions into the LMS strategy.
- Create and share monthly training completions throughout the organization.
- Support sites and corporate functions with course access and troubleshooting.
- Support creation of Action Plans to address training gaps at sites/corporate functions.
- Direct liaison with training vendors for content curation, support issues and invoicing.
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