Freight Truck Dispatcher - Broker

Supporting a growing, local, and family-owned transportation company, the Freight Dispatcher will manage day-to-day dispatch for a growing team of Class A CDL drivers, keeping loads moving and solving issues as they come up. Sitting for long durations (must be able to twist, turn, bend, stand, climb, kneel, and walk as required to perform the duties associated with the Dispatcher role).

Benefits:

• Life Insurance
• Short-term Disability Insurance
• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Position Overview
Supporting a growing, local, and family-owned transportation company, the Freight Dispatcher will manage day-to-day dispatch for a growing team of Class A CDL drivers, keeping loads moving and solving issues as they come up. This role requires hands-on dispatch experience within the trucking industry and the ability to manage live loads, adjust to delays, and make quick decisions. This role is ideal for someone who is self-motivated, communicates effectively, and enjoys being part of a close-knit, collaborative team.    
 
Why Join? 

• Established Maine-based company with 40 years of industry experience 
• Many long-tenured employees and believe in a community-focused culture
• Committed to safety 

Key Responsibilities 

• Dispatch and manage schedules for Class A CDL drivers, assign loads, and adjust schedules as needed 
• Utilize TMS & logistic software to coordinate routes, loads, deliveries, and pick-ups 
• Serve as the main point of contact for drivers and ensure all parties are informed of load status, delays, and changes 
• Troubleshoot and resolve customer inquiries, delays, breakdowns, and rerouting needs in a timely manner  
• Partner with brokerage contacts and internal teams to ensure efficient load planning and execution 
• Coordinate with brokerage department to qualify carriers and administer paperwork 
• Maintain accurate records, track load progress, and ensure on-time pickup and delivery performance  
• Ensure compliance with applicable local, state, and federal regulations 

What We’re Looking For 

• 5+ years of hands-on tractor-trailer dispatch experience (required)   
• Experience working in a carrier dispatch (CDL Class A Drivers; dry van and/or flatbed) environment 
• Working knowledge of ICC regulations and safety awareness (preferred) 
• Experience working with Google Suite, Profit Tools, FourKites, and TMS Scheduling (preferred)  
• Ability to troubleshoot and predict problems before they arise 
• Ability to think and act creatively to provide solutions in a fast-paced, time-sensitive environment 
• Effective communication skills and an ability to interact with drivers, customers, and internal teams 
• Strong organizational skills and an ability to work swiftly between multiple projects  

What to Expect 

• A reliable schedule (Monday through Friday, 8:00 AM – 5:00 PM and overtime opportunities available) 
• A primary work location in south-central Maine 
• Sitting for long durations (must be able to twist, turn, bend, stand, climb, kneel, and walk as required to perform the duties associated with the Dispatcher role)