General Purpose:
Is responsible for the daily planning, execution, and management of transportation activities supporting Berkshire Dairy and Food Products LLC operations. Including the planning/consolidating, scheduling, sourcing, and transportation of products to distributors or internal/external customers across the country. Ensure products are delivered at maximum efficiency, quality, and customer service. Determine economical and efficient routes and address challenges associated with the movement/transportation of the product. Ensure all transactions are tracked and accurately recorded in our Transportation Management System (TMS). Use prescribed guidelines or policies as well as prior experiences and judgment to analyze and resolve moderately complex problems. Serve as a key liaison between carriers, warehouses, customer service, supply chain teams, and external logistics providers.
Job Duties and Responsibilities:
- Coordinate daily dry and refrigerated truckload, LTL, and specialized freight movements
- Plan and prepare schedules that balance all parties' (member, customer) needs with planned load efficiency and profitability
- Develop and maintain relationships with carriers, brokers, and transportation providers
- Communicate with plant personnel, broker/asset carriers, and warehouse/shipping locations to resolve shipment and/or service issues, special deliveries, and order adjustments; keep everyone informed of critical changes
- Ensure freight is scheduled and executed according to customer delivery requirements and warehouse capacities. Review transportation requirements and determine the most cost-effective shipping solutions
- Ensure all transactions are tracked and accurately recorded in the appropriate systems. Reconcile assigned transactions (pickups/receipts) with customers, haulers, members, etc., daily
- Ensure plant managers/staff, suppliers, customers, and haulers have properly documented, reported, and entered all product and freight data required in the systems
- Review with management the status of current week's activities and transactions; provide an estimate of current month's performance, if appropriate
- Assist with or perform demand forecasts for peak delivery periods
- May negotiate contract terms and rates with carrier base, understanding current contracts and defined internal parameters to work within
- Support carrier onboarding by coordinating contracts, insurance documentation, compliance requirements, and system setup activities. Work with internal legal and procurement stakeholders regarding carrier agreements
- The requirements herein are intended to describe the general nature and level of work performed by employee, but is not a complete list of responsibilities, duties, and skills required. Other duties may be assigned as required